This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Coastal Recovery
- Auto Customization
- Wilmington, NC
About this business
Location details
5020 Carolina Beach Rd, Wilmington, NC, 28412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I can’t express how terribly the people who run this business are. A lady named “Alison/Alyson” to be exact. They are very disrespectful and unprofessional! They lie really bad and steal your belongings! I understand what kind of business it is supposed to be, I understand they’re there to only do their job, but the way they communicate and inconsiderate about your personal belongings is ridiculous. This place would be much better if the people in there were replaced! 0/0 recommend, terrible service!
Worst customer service experience I've ever had. Towing fees start at ($250-$300) and storage fees start the day after $30 a day. These predators are all about dollar. Regardless of my insurance footing the bill, it's too much. I never authorized my vehicle to be towed to them in the first place. An expensive misunderstanding thumbs down. My rating for them is a ZERO 000 👎
Literally the worst company and group of people ever. The idiots that work here don't know how to properly hook to a vehicle without destroying tie rod ends and steering. And then lied about the type of tow truck that they use to make it seem like the damages were not their fault. If I could give a negative star I would.
This place is the worse group of human on earth. We made a 120 miles trip out there and they won't release the car because we don't have a roll back. We have a 1 car trailer. She said she get a fine for having a trailer on her yard. What differnce does it make a trailer or a rollback. Take your business somewhere else. Terrible people, mean terrible human here. This is why they have 1 star only. I will recommend my clients to use Atlantic recovery from here on. She just lost a big account with South Bay.
Absolutely terrible company and psychotic employees. Making threats, came on to someone's property to take a vehicle and absolutely destroyed the yard among other property damage that doesn't belong to the vehicle owner. Sheriff's made them drop the car and continued to destroy property with his truck. Number is disconnected. I understand "they're doing their job" but there must be some repercussions and recourse for the damage they've done. Go to Captain Hooks for anything towing related. I'll keep these awful people in my ... read more
Frequently asked questions about Coastal Recovery
How is Coastal Recovery rated?
Coastal Recovery has a 1.7 star rating with 39 reviews.
When is Coastal Recovery open?
Coastal Recovery is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com