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Coastal Kia has proudly served the Wilmington, NC, area for years. We have a huge selection of new and used cars and SUVs for different driving needs. You can trust us to help you get the best car for the best price. While browsing our current models, check out our deals and coupons which include parts and service perks for your vehicle. Our finance center professionals want to help you value a trade-in and get pre-approved for a car loan. Call us today to chat about your options. Schedule an appointment with our service cen... read more
6115 Market St, Wilmington, NC, 28405, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
My buying experience was AMAZING!! From reaching out to a salesperson online about the newly released Kia Seltos and being directed to Brandon W, I have nothing but positivity to share! I was interested in the Kia Seltos and being new, the dealership couldn’t keep them on the lot! However, I was assured by Brandon that I would be kept in the loop the entire process of the dealership getting more delivered. Brandon did that, plus some! From giving me daily updates, to calling me as soon as he got to work and saw the truck had... read more
Kelvin Swinson is by far the best car salesman i have had the pleasure of working with. He made the car buying experience seamless. He was not pushy with me and acted like i was the only client he had (while juggling 3 at one time). I would recommend him hands down to anyone looking to buy a car. Five star service for sure!!
Business response:
Heather, thank you so much for the high recommendations and compliments for Kelvin Swinson. Congratulations on your recent purchase. Welcome to the Coastal Kia family! We look forward to seeing you during your complimentary service at 5000 miles. Thanks again!
Timely service at a fair price. Friendly staff and free local shuttle service. That's a hard combination to beat.
Business response:
Wonderful Mr. Holloway! Thank you for the high recommendations and gracious comments. We love the feedback including, "timely service at a fair price... friendly staff and free local shuttle." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
The courtesy and promptness as well as the knowledge that the service representative displays
Business response:
Peggy, thank you for the high recommendations! It was kind of you to go online and give us such high recommendations. Please call us if you need anything. We are here to help. Thanks again!
I have been driving Kia's since 2006 and have always received great service. Everyone treats you special like royalty. Howard was so kind and caring and very professional. I always have my autos serviced here and never have trouble getting an appointment right away if needed.
Friendly staff, good inventory, easy to work with and great service department.
Business response:
THANK YOU Robert for the high recommendations and gracious comments. We are thrilled to hear both our sales and service departments are able to exceed your expectations. Thank you for choosing Coastal Kia!
great customer service a care through out the process
Sticker markup on Telluride I purchased was outrageous. 6000$ for oil changes and car washes. They did not give me the window sticker which I repeatedly asked for. No returned calls when I asked for help to find features I think I paid for but no sticker no proof. Beware!!
Business response:
Mr. ONeill, the window sticker copy including equipment has been mailed to your home address per your request. We apologize for the delay and are here to help. Please contact our Operations Manager Peggy Roberts at 910-798-4706 to discuss your recent experience. We look forward to your call. Thank you
Kelvin is a class act! He is personable and informative. Kelvin went out of his way to make our buying experience seamless and pain-free. if you are in the market for a car, you must see Kelvin.
Business response:
Thank you David for the high recommendations and compliments for Kelvin Swinson! It was thoughtful of you to go online and share your experience and feedback. We are thrilled to hear Kelvin exceeded your expectations. Thank you for choosing Coastal Kia!
Coastal Kia has a 4.8 star rating with 3,355 reviews.
Coastal Kia is closed now. It will open tomorrow at 9:00 a.m.
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