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Coastal Heating, Air Conditioning and Plumbing
- Quincy, MA
About this business
Coastal is a family owned and operated business that has been proudly servicing the South Shore since 1991. We service and install furnaces, heat pumps, ductless mini splits, High-efficiency tankless boilers, water heaters, water source heat pumps and rooftop systems.
Location details
653 Washington St Unit D, Quincy, MA, 02169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 stars isn't enough. During a heat wave (105°) I called, and because I wasn't a long-time customer, they just couldn't fit me in. They gave me a couple of phone #s to call, and I got an appointment for the next day. They called me back and said they could squeeze me in, but I said I was all set. That was until I got a quote. To try to keep this short, the quote was outrageous. I called Lisa, and she had her guys out, and they gave me a quote for a full heat pump replacement that was $11,000 cheaper than I had. It g... read more
*Update- the owner Mike called me and apologized for the poor customer service. He was very kind and understanding and is refunding us for the second visit.* We hired Coastal to fix the AC in our condo. Unfortunately, it stopped working again less than 2 weeks after the initial repair. They came back and told us the entire system needed to be replaced because our R22 refrigerant was low. We were told by the tech, Alex, the second visit would be no charge but ended up getting an invoice anyway, which we did pay. In total we ... read more
Excellent Service from Start to Finish! I recently had a new HVAC system installed in my home, and I couldn't be happier with the experience. From the initial consultation to the final walkthrough, the team was professional, punctual, and knowledgeable. They took the time to assess my home’s specific needs and recommended a system that was energy-efficient and within my budget. The installation was completed on time, with minimal disruption, and the crew left the workspace clean and tidy. They made sure everything was run... read more
Sent someone out, who said would have quote within week. 2 weeks later I called and they said they don't want the job because no plywood on floor of attic. That is easily remedied and very unprofessional that someone wouldn't contact me to let me know.
Mike's team at Coastal provided excellent service from the point of first contact to questions following the completion of the work. On both the administrative side, and the labor side, they were courteous, efficient, and performed above expectations. Would highly recommend Coastal Heating, Air Conditioning, and Plumbing to anyone in need!
Frequently asked questions about Coastal Heating, Air Conditioning and Plumbing
How is Coastal Heating, Air Conditioning and Plumbing rated?
Coastal Heating, Air Conditioning and Plumbing has a 4.6 star rating with 130 reviews.
When is Coastal Heating, Air Conditioning and Plumbing open?
Coastal Heating, Air Conditioning and Plumbing is closed now. It will open tomorrow at 9:00 a.m.
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