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Coastal Collision Works

4.8

About this business

Location details

2543 Savannah Hwy, Charleston, SC, 29414, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8128 reviews
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dwayne b.'s profile image
dwayne b. 
10 years ago

This place was great and it is nice to have people that care about the customer instead of just the insurance company. They really look out for the customer and treat them well. Their beautiful shop was impressive after getting a very bad experience at Jones ford and seeing their dirty area and being treated very badly. Inurance company sent me to some shop, but I took it to Jones Ford thinking dealer would be the way to go, they were very rude and the guy at Jones Ford said he "couldn't relate". Also said he was going to pa... read more

Will B.'s profile image
10 years ago

Best body shop in all of Charleston, hands down. 

patty m.'s profile image
patty m. 
10 years ago

3/2014...I needed a new bumper for my 2009 Toyota. Vince ordered it when I was there. It came in early the next day and I picked up later in the afternoon. Everyone was friendly and the place was clean. They even offered me coffee and cookies. I have no complaints. 

Inna A.'s profile image
11 years ago

Very bad customer service !!! 

Phil L.'s profile image
11 years ago

After 2 weeks of messing with junkyard parts I now have my Acura back with new Factory parts. The Insurance Adjuster insisted on trying to ruin my vehicle and Coastal Collision refused to put worn-out rusted crap on my car...Thanks Guys!....... 

EAD D.'s profile image
11 years ago

May have been the worst experience I've ever had at any business. The entire time I was in the office I felt like a piece of meat surrounded by hungry dogs. The only person I felt comfortable around was a guy named Jordan, who must have been gay. On top of this my car came back two different colors! Do not send your vehicle here! Since this happened I've heard nothing but bad things about this place. 

jason c.'s profile image
jason c. 
11 years ago

I had an awesome experience with coastal collision works. It wasn't even my fault and I hate that I got hit. their insurance covered my claim but the insurance company was a hassle. Tate is the guy in the front to see. He got everything covered and it all worked out. The repairs to my front quarter panel and the front part of my car looks better then when I bought it. they also buffed up the rest of my car and told me it was no charge. The owner of that whole place did a diminished value on my car and I got a check for $700 ... read more

Paul B.'s profile image
11 years ago

Terrible experience with them, I hope nobody else has the trouble I had. A 3 day job turned out to be a 2 week job. They make false promises and their lifetime warranty is a joke because they don't honor it! I wanted some minor body work done to my rear quarter panel and a new bumper installed. a week after the struggle to get my car back I was driving on 95N and my bumper diffuser fell off! Yes, it fell off. I called to complain and asked for them to make amends and honor their warranty...Nope not gonna happen. Always a sto... read more

Jean M.'s profile image
12 years ago

these guys are awesome. They not only care about the car being fixed right, but they care about the customer too. I highly recommend this shop! 

Frequently asked questions about Coastal Collision Works

How is Coastal Collision Works rated?

Coastal Collision Works has a 4.8 star rating with 128 reviews. 

When is Coastal Collision Works open?

Coastal Collision Works is closed now. It will open tomorrow at 9:00 a.m. 

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