Coast Transfer & Storage

RURP 

on Google

2 months ago

Some issues here. I've completed four interstate moves in the past 10 years and have used professional movers each time, so I know what a competent operation looks like. Coast Transfer fell short of that standard. The process was unnecessarily challenging from start to finish. Communication was unreliable, and the company struggled with basic administrative tasks like scheduling delivery and issuing an invoice for payment. Emails went unanswered, and nearly every step required repeated follow-up calls. Our Move Manager, Su... read more

BAR33 RANCH 

on Google

3 months ago

We would not use Coast Transfer again. This wasn't our first move, and we're familiar with how professional moving services operate. Coast Transfer made a straightforward process far more difficult than necessary. Communication was consistently poor, and our move manager was inefficient and uncoordinated. Emails were not answered, and routine steps like scheduling and billing required multiple follow-ups. When we raised concerns, the move manager was curt and indifferent. A professional moving service should simplify a mov... read more

Molly Vise 

on Google

2 years ago

Really disappointed with the cost for value here. 1 bedroom apartment 1 person, moving 9 miles down the road. Perhaps because of this easy move they assigned me their "C" team, who showed up ready to complain that there were 3 flights of stairs and no elevator at my apartment complex. One showed up assumingly hungover or sick and made it a point to use both old bathroom and new bathroom to relieve himself of that. The move took all day with 4-5 people whereas when I did a similar move the year ago, IVL took half the time for... read more

Jamie Dunne 

on Google

4 years ago

The military picked this company to move my husband and I's belongings to Virginia back in February. The two men that packed up and loaded our belongings were amazing. They were professional and took care of our belongings. They explained the process and made us feel reassured, for this was our first big move. Nothing was lost or broken on delivery day. 

Jake Coert 

on Google

3 years ago

Coast Transfer & Storage was responsible for handling our military move. Susie, who was great to deal with, was very helpful but everything else regarding the move was just disappointing to say the least. The movers were unprofessional and their household goods inventory was put together in such a sloppy manner that many items were missing or left off their list entirely. If you are presented with this company as an option for your PCS, be ready to spend an exorbitant amount of time ensuring that they haven’t made errors or ... read more