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Coast Floors

4.1

About this business

Location details

1801 E Dyer Rd, Santa Ana, KY, 92705, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.114 reviews
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Stephanie StarKitty Taylor's profile image
Stephanie StarKitty Taylor 
recommend  Recommended
4 years ago

The service was awesome, 

Business response:

We're glad you had a great visit, Stephanie. Thanks for the review! 

Stacy MacLean's profile image
Stacy MacLean 
recommend  Recommended
5 years ago

love the many selections and the prices are great as well- I purchased wood flooring here as well (snap and lock) for 3 rooms. now working on my bathrooms. 

Mary Badillo's profile image
Mary Badillo 
recommend  Recommended
6 years ago

They worked with me on the price of my floor! Ivan was very helpful and respectful! 

Sam Chari's profile image
Sam Chari 
6 years ago

After being told that we will have flooring we ordered 10 days back, found that our shipment got sent to someone else, we may (!) get half our shipment in 2 weeks (each time I ask, the date gets pushed back) and the rest maybe in 4 plus weeks. While there's a helpful person trying his best to help, it does not seem like the logistics function is really set up well and can't commit to where the materials are and when they will get here. My contractors are at a standstill!! Really disappointed so far with the store in Santa An... read more

Tom Alan Mitchell's profile image
Tom Alan Mitchell 
7 years ago

I can be a pretty tough customer when I'm in a home improvement project, so I was a bit skeptical when I was shown 'the latest in waterproof vinyl planking' as an alternative to wood-look tile. I asked a lot of tough questions and got straightforward technical answers. So much for good marketing. For me, the real test usually comes a little later... In this case, I asked the crew at Floor & Decor Santa Ana to do pretty much the impossible to keep my project on track. The very next day my problem was solved! I can't tell you ... read more

Business response:

Hi Tom, we appreciate you taking the time to share your feedback, and it's so great to hear our team was able to keep your project within your timeline. We value all of our customers and strive to provide outstanding service. Also, our Chief Executive …See More 

MaryAnn Saludo's profile image
MaryAnn Saludo 
7 years ago

Staff were very nice and very helpful. For first timers, the manager explained how to find and figure what we needed as well as assigned a staff member to show and answer all our questions. On the plus side, on the day we went (Oct 7/17) there were 2 Taco food trucks right outside the store and all employees AND customers got free plates of 2 Street tacos with chips & salsa FREE! In addition there was also music entertainment by KOST 103.5. Awesome all around! 

Business response:

Hi MaryAnn, it's so great to hear you were able to visit during our Food & Fun event, and the team provided excellent assistance with your project. Thank you for sharing your experience, and please don't hesitate to contact us if you have any additional questions. Have a great evening! 

David Todd's profile image
David Todd 
7 years ago

Do not buy from floor decor take your money do not stand behind their product 

Business response:

Hello David, we are dedicated to providing our customers with an incredible selection of products and service. Please rest assured that Floor & Decor has a rigorous compliance program to ensure the quality and compliance of our products. As you discussed with our Chief Executive Merchant, we'll be glad to review your previous order as well as provide assistance with your future projects. If you have any additional questions, feel free to message us here - http://m.me/FloorandDecor129. Best regards. 

Jessika Lázaro Arrese López Lavalle's profile image
Jessika Lázaro Arrese López Lavalle 
8 years ago

La calidad del glass tile es muy buena , tienen variedad , y en stock que eso es bueno . 

Business response:

Hola, estamos muy contentos de saber que estas satisfecho con la selección en nuestra tienda de Santa Ana. Gracias por sus comentarios y apoyo continuo. Que tengas un buen dia! 

John Chiu Manuel's profile image
John Chiu Manuel 
8 years ago

Frequently asked questions about Coast Floors

How is Coast Floors rated?

Coast Floors has a 4.1 star rating with 14 reviews. 

When is Coast Floors open?

Coast Floors is open now. It will close at 9:00 p.m.  

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