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CNY DRIVES, INC.

4.6

About this business

Central New York's home for guaranteed credit approval. Unlike the other car dealers that claim they have guaranteed financing, CNY Drives is the real deal! 

Location details

5715 E Taft Rd, Syracuse, NY, 13212, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.6616 reviews
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Giovani De Leon's profile image
Giovani De Leon 
recommend  Recommended
4 years ago

Dealing with Mike and Luke, at the Fulton location, was great! Long story short, My fiancee and I were in dire straits. We also have horrible credit. They explained what they needed from us and what they could do in simple terms. They also made sure we knew what was realistic versus what we "hoped" to get in terms of financing. In the end, we ended up with a great car and a clear picture on what we will be responsible for in the way of payments and financing. Highly recommend CNYdrives. Thanks Luke and Mike! 

Business response:

Thank you for the positive feedback brother. It was our pleasure ! 

Carlene Bird's profile image
Carlene Bird 
recommend  Recommended
4 years ago

We got a great car with a great price! Josh and Luke were very accommodating and got us a great interest rate. They were in daily contact with us to let us know when the car would be ready. We will be return customers for sure and I’d highly recommend CNY Drives to anyone. 

Julie Rudd's profile image
Julie Rudd 
recommend  Recommended
4 years ago

Honest, trustworthy, friendly. Excellent place to do business. Thankful for Jeremy and Luke. 

Business response:

And we are thankful for you Julie, thank you so much for taking the time to leave this feedback. Hope your granddaughter enjoys her new toy! 

Breanna Baer's profile image
Breanna Baer 
recommend  Recommended
4 years ago

My boyfriend and I came here looking for a vehicle. With low experience when purchasing a vehicle. The staff was incredible. Luke helped us out with understanding so much more than a regular sales man does. 10/10 recommend CNY to EVERYONE. We will be back! && sending family! 

Business response:

Thanks sooo much ! We appreciate you ! 

Kristen Elizabeth Ingison's profile image
Kristen Elizabeth Ingison 
recommend  Recommended
4 years ago

Best car buying experience I have ever had. We previously purchased a vehicle from FX wasn't impressed with the experience at all. went and seen Luke and he had to do some convincing but was straight forward and I am happy with the truck I purchased from him. he went above and beyond with no BS really cares about his customers needs and want's. What place hands you cash out of their own pocket and says fill the tank. Thank you so much Luke and CNY DRIVES 

Business response:

Kristen...... I appreciate every positive recommendation that we get from a customer. But this one sticks out a little bit for me. We had a couple speed bumps that we had to overcome getting this thing into your hands and quite honestly I thought you were disappointed in us because we try to be perfect. You were quiet and reserved and I tried my best but I felt like I didn't quite meet your expectations Reading this helps me know that the hard work paid off and we did impress you which was my goal from the beginning. You hav... read more

Jeramy Blake's profile image
Jeramy Blake 
recommend  Recommended
4 years ago

I was in desperate need of a new vehicle, went in talked to luke he was strait forward with me, He got the deal done! he also took care of somthing that he didnt have to which was greatly appreciated! if you need a vehicle they will take carebof you thanks luke 

Jennifer Morey's profile image
Jennifer Morey 
4 years ago

Might do you good, but did us wrong!! When someone mentions that they have looked the truck over and says it’s in great condition, do you assume they have done just that?? Don’t take their word for it and I would highly recommend bringing a car guru with you to look at everything! Do not buy a car from them with over 100,000 miles on it because the Lemon law no longer applies. We were supposed to get our truck but it was postponed until the next day because they still didn’t have it detailed and everything looked over & make... read more

Business response:

This is very sad Jennifer. I'm very disappointed that you would stoop to this level especially after we caught you in all those lies and you admitted to it. But I guess it is what it is. Yes we had to let a detailer go for no calling and no showing. Your truck was A-day late. A couple months after you bought it you noticed that there was a rust spot on the frame and it had compromised..... We gladly asked you to bring it back to our mechanic who made you and I aware that the rust spot was in a replaceable cross rail, not the... read more

Scotty Spohn's profile image
Scotty Spohn 
4 years ago

If your looking for a response from anyone I would not do business with CNY Drives. No communication and Luke is not a people person. Don’t let the videos fool ya. After a week of nothing from him and having his staff saying I promise I’ll hand deliver him your number and have him call you before he leaves the office tonight. Well I got ahold of Jeremy today because he seemed more approachable and actually answers people’s calls I told him I was getting frustrated because nobody was getting back to me. He also says I’ll take... read more

Business response:

I absolutely expected to get this...... you showed up at my lot and I offered to help you, but of course you're not going to leave a couple paragraphs about the difficult situation you are in and the lengths that you asked me to go to find you a truck and get you out of the truck that you are currently upside down in. I asked you to give me some time and told you I would be in touch. You called the following day ....the following day.....not a week..... my assistant kindly reminded you on Thursday you were in Wednesday.....n... read more

Eric Brown's profile image
Eric Brown 
recommend  Recommended
4 years ago

A great,painless car shopping experience. My first car buying from a dealer, I’ve always been very turned off by pushy,aggressive salespeople,no worries about that at Cny Drives.Jeramy the salesman was extremely pleasant,friendly,accommodating,knowledgeable and helpful. The purchase process was very easy and Jeramy took the time to explain every detail and option available to me.I just took my new to me E350 for a 200 mile drive and I’m very pleased with the car. I highly recommend Cny Drives if you’re in the market for a us... read more

Business response:

Eric thank you so much for the positive feedback. That is a beautiful Mercedes and we hope you enjoy it. Please look to us in the future for any of your car buying needs. 

Frequently asked questions about CNY DRIVES, INC.

How is CNY DRIVES, INC. rated?

CNY DRIVES, INC. has a 4.6 star rating with 616 reviews. 

When is CNY DRIVES, INC. open?

CNY DRIVES, INC. is closed now. It will open tomorrow at 9:00 a.m. 

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