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Cmi Air Conditioning & Electrical

4.2

About this business

Location details

1414 10th St, Palm Beach Gardens, FL, 33403, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.2240 reviews
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daniel s's profile image
daniel s 
7 months ago

deplorable customer service. bait and switch tactics on several occasions. botched install. charge for their mistakes. service center calls are unpleasant. brand new unit has costs thousands in under 2 years. not flexible nor do they consider the customer. highly do NOT recommend. 

Erin W's profile image
Erin W 
3 years ago

Non-existent customer service and poor management: The staff scheduled a service to come out to my home. I purposefully chose my only day off and asked for morning service. I was told no problem, I'd be the second call of the day. They had me sit at my home all morning and a technician never showed despite a confirmation the day before and a check in by me mid morning. When I called to voice my displeasure, the scheduling staff was exasperated that I wanted to speak to management. The office manager followed suit by showing ... read more

Business response:

It is truly sad that people like this exist in the world. With all the problems going on this miserable person has chosen to focus on this. Its summer in south Florida and we are in a severe labor crisis. You would think people could understand that A/C Contractors are very busy this time of year and cannot accommodate everyone's individual schedule. Some of our competitors are scheduling people four days out. This is why we offer time windows instead of exact times. The reason you "got zero empathy" is directly related to y... read more

Bob L's profile image
Bob L 
4 years ago

Great service, good price, Friendly employees on the phone and in person. 

Patrick F.'s profile image
Patrick F. 
4 years ago

Let me tell you about a certain CMI Tech who came to our home for a bi-annual check on our AC and Heating unit. This young man is outstanding, he’s enters your home masked and with ‘booties’ he exemplifies values of caring, competency and a true understanding of his product. As a retired Police Chief if this young man was a candidate for my Department I would ensure his selected immediately. My congratulations go out to CMI for their selection and their employment of Walter. Additional I fine the same values for the lady... read more

Isabel E's profile image
Isabel E 
4 years ago

The worst customer service I have ever had, even with a contract for service they still change the price and do not finish what they say they will do. I will never use or recommend them to anyone 

Shawn Copenhaver's profile image
Shawn Copenhaver 
5 years ago

It’s been 2 years since they replaced my AC. It failed inspection they came back 2 times and the problem still exists. Now the town of Jupiter is trying to fine me and put a lien on my property. I would never recommend or use CMI again. 

Vicki Camen's profile image
Vicki Camen 
recommend  Recommended
6 years ago

CMI made a maintenance visit to a condo below mine on the first floor. As soon as he did that, I started hearing banging, gurgling noises upstairs every time the downstairs a/c cycled. For the past year, since the downstairs unit was renovated, the noise hadn't occurred but before that, they were happening for just about 20 years. Darren from CMI was called back the next day and by adding a u-shaped trap to the line by the handler on the downstairs unit, Problem solved. No more noises. A 20 year-old problem that no other a/c... read more

Deneen Ramaglia Hallonquist's profile image
Deneen Ramaglia Hallonquist 
6 years ago
Sharon Hanna's profile image
Sharon Hanna 
6 years ago

Just had a new unit installed yesterday! Anthony "the handsome one" Williams, and Kryron were awesome. They were on time, professional, knowledgeable, courteous, and got us up and running! Thank you! 

Frequently asked questions about Cmi Air Conditioning & Electrical

How is Cmi Air Conditioning & Electrical rated?

Cmi Air Conditioning & Electrical has a 4.2 star rating with 240 reviews. 

When is Cmi Air Conditioning & Electrical open?

Cmi Air Conditioning & Electrical is closed now. It will open on Wednesday at 7:30 a.m. 

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