Clinical Neurosciences of Tampa Bay

Marisa H. 

on Birdeye

a year ago

If I can give this practice a 0 I would. It's very upsetting as they were highly recommended. I was treated so rude by a front office gentleman while trying to schedule an appointment that was recommended by both my ENT and PCP. No one wants to make a neurologist appointment and to receive the below email is unacceptable- this is following ONE initial email that outlined the request made by my ENT. The billing manager did call me to discuss further and was understanding. I hope they can be a little kinder to individuals. ... read more

Lorie C. 

on Birdeye

2 years ago

So very unprofessional. I am a complicated patient and originally went there to see Dr Diana Pollock. She was wonderful, but semiretired, so they sent me to Dr. Arora. I am on blood thinners and had a dental emergency. I have been on the phone with them numerous times over the past three days just to get a statement to allow for a tooth extraction. Today alone I was hung up on by Tammy x2, by Tara once and apparently by a Megan (I didnt speak to a Megan) and they have now said they’ve sent the needed fax, but so far the dent... read more

Pat Keller P. 

on Birdeye

3 years ago

A few of the female front desk staff are very rude! I reflexively lowered my mask slightly to answer a question and the receptionist yelled at me “ please wear your mask”. Minutes later she let another gentlemen come lean over the desk inches away from her and talk, and other patients walk around with not mask at all. I waited thirty minutes for my appointment while later arrivals went first and my medicine was called in incorrectly. Thankfully the physicians are polite and competent here.