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272 Big Run Rd, Lexington, KY, 40503, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 4:30 p.m. | |
Tue | 7:30 a.m. to 4:30 p.m. | |
Wed | 7:30 a.m. to 4:30 p.m. | |
Thu | 7:30 a.m. to 4:30 p.m. | |
Fri | 7:30 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
Debra, We are so sorry to hear about your unfortunate experience. That was truly not our intention. We really appreciate your feedback and hope that you can give us a chance to make it right! I hope you do not judge the entire company based on this one experience. We strive to serve our customers and want to make sure we take care of you and your family!
We recently had an entire new furnace and air conditioning system installed by Climate Control and could not be more pleased. Brandon Franz did a superb job explaining the different options and provided detailed estimates for each configuration. He answered all our questions and seemed genuinely concerned with helping us choose the system that best suited our needs. Chad and Jordan did a fantastic job with the installation and cleaned everything up beautifully afterwards. From start to finish it was just an excellent experie... read more
Business response:
Thank you very much for the review, Josephine! Please let us know if there is anything we can do to assist in the future.
Climate Control staff were here when they said, on time and spent all the time they needed to get the system installed. They are the best at getting the job done correct the first time. Brandon went over everything and listened to our needs. His recommendations were just what we needed / wanted. I would strongly recommend Climate Control over any other HVAC company.
Just had an amazing experience with Brandon Franz! Was told by Bryant hvac that I had a coolant leak that couldn't be repaired and quoted $5,700 for their 'good' AC system and $6,300 for their 'better' system for my small one level home. Brandon told me that my filter probably needed replaced and my AC unit needed taken apart and sprayed off, and then did those things for me which fixed the problem!! He totally went out of his way to help and explain everything and was super nice. This company has earned my trust and I will ... read more
Feel so comfortable compared with other contractors. Very knowledgeable and way of doing job is excellent. Use new technology to diagnostics. I would like to recommend others as well.
Business response:
Thank you very much for the kind feedback, Karuna! Please let us know if there is anything we can do to assist in the future. Have a great weekend!
Just received our first bill after having installed a Trane high efficiency HVAC. The average temperature was higher this year than last and our kWh was down by 12.65. The service men were excellent and very professional. We would highly recommend this company to anyone.
Business response:
Thank you very much for the review! We are glad that your new Trane system is helping you save on your utility bills. Have a great weekend!
Not good. Charged $179 to install something that it took a 78 year old man to do in less than 3 minutes. Will look elsewhere for future needs.
Business response:
Good morning, David. We have looked throughout our system and can not find you in our customer database. Perhaps you are a customer of Kentucky Climate Control? They are another HVAC company located in Corbin, Kentucky. If you were indeed a customer of ours, we definitely want to make sure we take care of you. Have a great day! - Matt
Friendly, efficient and gave us a much better bid than two local competitors. Chris and his team are amazing to work with and replaced our two units in the same day. Strongly recommend Climate Control!
Business response:
Thank you very much for the kind review! I will make sure to pass along your compliments to the rest of our team. Have a great day!
Efficient, sincere, honest. Would highly recommend.
Business response:
Thank you! Thank you! Thank you for the review! Please let us know if there is anything we can do to be of assistance. Have a great rest of the week!
Climate Control Corp has a 4.4 star rating with 26 reviews.
Climate Control Corp is open now. It will close at 4:30 p.m.
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