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Cleveland House

3.5

About this business

Location details

950 Hardin Dr, Shelby, NC, 28150, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.548 reviews
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Missy Hopper's profile image
Missy Hopper 
recommend  Recommended
5 years ago

Cleveland house is a wonderful place to work and residents love there activities I’ve worked there over a month and the management team is awesome I’ve learned a lot in my short employment with these guys Activity Director singing daily brings so much joy to my spirit executive director hands on with all encounters amazing meals prepared by mgt and dietary staff beautiful faclity staff is very compassionate each and everyone of staff and mgt I’ve came in contact with is awesome 👏 

Monica Beard's profile image
Monica Beard 
5 years ago

Management and all of the staff are kind, caring and dedicated to the residents, the residents are so sweet I have so much love for them all. The resident are always involved with activities, the activities director is absolutely amazing! And the whole management team are always thinking of new ways to better our facility! I love working here, and consider you family, I love you all! ❤️ 

Sherry Key-Beam's profile image
Sherry Key-Beam 
5 years ago

As a volunteer Minister, I have found Cleveland House to have a warm and pleasant atmosphere. The residents are always eager to participate in the inspirational moments that we share with them which is a blessing to us. The staff are always helpful in making any adjustments needed for the residents to be more comfortable during their activity and is attentive to their needs. The activities director is always enthusiastic and encourages everyone to participate which seems to motivate them even more. All of the staff that I ha... read more

Erika Bowen's profile image
Erika Bowen 
5 years ago

The residents are precious and the reason people stay for as long as they do!!!! They will always deserve the best !! As far as management goes it is terrible ! They have people running that place that have no idea what there doing when it comes down to it . They do not treat there employees fairly . You are only a number to them. ED is very unprofessional. This place could definitely use a turn around!!! Bless the residents that live there . 

Tyrone LaVan Surratt's profile image
Tyrone LaVan Surratt 
5 years ago

To The Cleveland House management team and staff, I just want to take this time to thank you’ll for making it feel like home to my Mother-in-law. The excellent management and staff puts their heart and soul in taking care of our love ones. You’ll are more than awesome. Thanks again, Tyrone L. Surratt. 

Carla Al Hickman's profile image
Carla Al Hickman 
5 years ago

I recommend Cleveland House its a great place for senior to live.I have an auntie whom live there for a while she love it never complain.I recommend it the management and all staff is very caring and dedicated to residents. 

Evelyn Parrish's profile image
Evelyn Parrish 
5 years ago
Maddie Loo's profile image
Maddie Loo 
5 years ago

I was a PCA and I left Cleveland House due to the fact that management didn’t know how to communicate with staff, when informing management of a problem or concern it gets pushed aside or un acknowledged. We’d get new residents and no one would even know because the lack of communication. I don’t recommend Cleveland House, because management is unprofessional, and unorganized. The residents are angels, and deserve better. 

Caren Savedbygrace Phillips's profile image
Caren Savedbygrace Phillips 
recommend  Recommended
5 years ago

Home atmosphere with a caring staff team to assist your loved ones and a great place to work 

Frequently asked questions about Cleveland House

How is Cleveland House rated?

Cleveland House has a 3.5 star rating with 48 reviews. 

When is Cleveland House open?

Cleveland House is open now. It will close at 6:00 p.m.  

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