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Cleveland Clinic Express Care Clinic

3.3

About this business

Location details

2570 Som Center Rd Ste EC1, 9607, 9607, Willoughby, OH, 44094, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
3.3107 reviews
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Amy Colleen Hull-Bottomley's profile image
Amy Colleen Hull-Bottomley 
recommend  Recommended
5 years ago

My family has been with Cleveland Clinic for 13 years and we aren’t even thinking about Leaving the Cleveland Clinic system. Yes Throughout the 13 years we have ran into frustrations, attitudes, miscommunications, and even a few things were looked over but Unfortunately that happens with every health system. I have learned no matter where you take your family for medical care the best advocate will always be YOU. Demand excellent medical care but in a friendly caring way it will get you far. There are absolute gems Working f... read more

Debbie Michaels's profile image
Debbie Michaels 
recommend  Recommended
6 years ago

They made several changes as to check-in time at the keyosk's If you have questions or need of help there is always someone available to help 

Gary Smrdel's profile image
Gary Smrdel 
6 years ago

Waiting forever and being overmedicated put my in ER, hardly World Class Care 

Ryan Kerschner's profile image
Ryan Kerschner 
6 years ago

Literally have been bounced around on the phone for 45 minutes now. I just want to schedule a freaking appointment people. Is it really this hard? Apparently so. My suggestion is to find out a way to not have to transfer someone to 7 different people just to get an appointment scheduled. 

Lori Maynard-Roberts's profile image
Lori Maynard-Roberts 
7 years ago
Denise McCoy's profile image
Denise McCoy 
7 years ago
Carli Simonian's profile image
Carli Simonian 
8 years ago

Well.... I went to the Willoughby Hills branch one word awful. I had my two year old and two month old. A guy checked me in using the new computer check in system. Guess what it never worked. I sat in Peds for over an hour. They informed me I was never checked in. This branch is way to busy! They over schedule and you always wait 45min - hour for a apt! Cleveland Clinic is to big for their own good and can't run anything correctly! 

Cheri Lynn Crowley's profile image
Cheri Lynn Crowley 
9 years ago

The staff in the Express Care were fantastic. Very knowledgeable and professional. Check in process and phone system can test your patience level to no end though......if it wasn't for that, I would give this review a 5+! 

Elizabeth Aber's profile image
Elizabeth Aber 
10 years ago

Frequently asked questions about Cleveland Clinic Express Care Clinic

How is Cleveland Clinic Express Care Clinic rated?

Cleveland Clinic Express Care Clinic has a 3.3 star rating with 107 reviews. 

When is Cleveland Clinic Express Care Clinic open?

Cleveland Clinic Express Care Clinic is closed now. It will open tomorrow at 6:00 a.m. 

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