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Clay Cooley Chrysler Jeep Dodge Ram
- Car Dealers
- Irving, TX
About this business
Location details
1261 E Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
?? My 2023 Dodge Durango SRT 392 Was Damaged While in Zeigler Dodge of Downers Groves Care Then Mishandled I brought my 2023 Dodge Durango SRT 392 to Zeigler Dodge of Downers Grove on August 6, 2025 for warranty work on a low-coolant message and a Rear Right Turn Signal Out warning.They replaced the radiator under warranty but claimed my rear right tail-light assembly was cracked and therefore not covered, quoting over $1,****** walk-around inspection was done when I dropped off the vehicle. I am 100 % sure that crack was no... read more
Horrible place to have auto serviced! Drive to another dodge place other than WM!!! Truck dropped off a week ago and still not fixed! Service advisors lazyyyyyy, husband walked in on them with feet propped up! First advisor we had said she quit due to mechanic calling her out her name due to her complaining about time frame taking to fix her auto and nothing done about it by managers! If they treat coworkers bad imagine what will be done to a stranger!!! Now hearing from several others that they will keep your vehicle for we... read more
Brought vehicle for intermittent ignition issue. Diagnostic fee $250. They claimed they found problem. Charge ******* to remedy problem. Stated, auto start interference, suggest I cut $700 auto start wire, in order for things to work. They dont work. Proceed to say different part is faulty. Wants to charge additional $400 plus $400 labor. Jumped to conclusions during diagnostic test has caused this. Has had my car for 18 days. Met with hostility, condescending remarks, gaslighting, poor communication, and lack of empathy. As... read more
I have been in Fixed Operations for 25yrs. This dealership over charges on labor, and charges 50% over retail on parts. Horrible experience, had vehicle "repaired" and was overcharged. Vehicle had to come back less than 50 miles on tow truck 2 days later, and they tried to overcharge for another repair. Service **** would not accept responsibility for overcharged prices and would not accept responsibility for not fixing vehicle correctly the first time. Lied to multiple times that they "tried to call me" but were able to tex... read more
A huge shout out to the ones who stayed late to help me get into my new car. Thanks much. Melodee
Zero if I could give it. **** and experience they are not a place I would recommend buying a car at. I bought a used car from them and literally within less than 24 hours engine codes started popping up. Then the convertible top fell apart. I can't even get the car to pass e-check to register it. Their response = too bad. The car stalls out randomly on the highway, or anywhere. It's dangerous and the response is a flippant "you need to have a mechanic take a look" and that comes from the ** at the top - ****** ****** IMHO on... read more
Say they have 2025 Pacifica available for a certain low price. Financing arrangements made, credit report ran. Mysteriously 2025 Pacificasold just hours before test drive. Salesman claims it was actually sold yesterday, but he didnt know. Dealership then tries to upsell you on the same exact 2026 model, but for a significantly higher price. Despite being sold, the 2025 model is still listed with a low price on dealership website. Bait and switch. Similar situation happened about 10 years. Would not purchase from this dealers... read more
Financed a BRAND NEW Ram 1500 5.7 hemi torque here which has been noting but defective. At the time I was auto illiterate( currently still) but i noticed then addressed my concern about headlight that had water already runing inside the part in which my sales *** stated " Don't worry about it it's noting" .I've contacted countless times made countless attempts & was laughed at by a female manager, passed around departments to no avail, & hung up on.I haven't given up but it's continues to be dragged as the dealership continu... read more
Bought car off the parking lot in May. Alarm keeps going off randomly at hours of day and night. The good Used Car Sales Mgr has tried to make good but issue remains unresolved. We are working with the customer in getting this rectified. We sent the vehicle to the local Nissan Store and they were unable to locate the problem. Currently, Maurice my pre owned manager. Is working with the customer to trade her out. This is an unfortunate situation that we are working on resolution.
Frequently asked questions about Clay Cooley Chrysler Jeep Dodge Ram
How is Clay Cooley Chrysler Jeep Dodge Ram rated?
Clay Cooley Chrysler Jeep Dodge Ram has a 4.3 star rating with 4,570 reviews.
When is Clay Cooley Chrysler Jeep Dodge Ram open?
Clay Cooley Chrysler Jeep Dodge Ram is closed now. It will open tomorrow at 9:00 a.m.
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