Clay Cooley Chrysler Jeep Dodge Ram's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Clay Cooley Chrysler Jeep Dodge Ram

4.2

About this business

Our Dallas Fort Worth Metroplex dealership located in Irving offers a large inventory of new and used autos, as well as the services needed to care for your vehicle. The Clay Cooley CDJR service center technicians are certified with expertise in Chrysler, Dodge, Jeep, and RAM brands. The Service Center also provides quality parts and maintenance to assure the safety and performance of your vehicle for years to come. 

Location details

1261 E Airport Fwy, Irving, TX, 75062, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.24,310 reviews
Select a rating
Dedra A's profile image
Dedra A 
2 months ago

All are very unprofessional RUDE.. Pushy tried to sell a car that they did not have onsite tried to make sign papers on said car never followed up continued to run credit checks despites stating they had financing kept raising the price of the vehicle the maanager ***** ****** NASTY!!! Finance **** never made contact for updates. Just a horrible place to do buisness with 

Amanda G's profile image
Amanda G 
9 months ago

The sales manager of the associate who reached out to me for the sale and was supposed to be working with me, was very unprofessional. They listed a vehicle for sale that was in the sales managers words "never delivered to the dealership", even though the associate Frania confirmed by text they had it and told me to come in on Saturday. I offered the down payment over the phone, she didn't take it, was told by her the paperwork for them would be sent to me and the car waiting so we had minimal to do when I arrived as I alrea... read more

Detria B's profile image
Detria B 
10 months ago

On May 7th 2024, I brought my car into Clay ********************** in ****** with my car shaking and pulling. I didnt get a response until the next day about my car. They told me it was the Steering Gear and my warranty would cover it.. then was told that I had to get other work done in order for my car to drive properly that totaled $1,700. I declined on getting that part fixed. I was told that the part that my warranty would cover would be in on the 10th of May and that my car would be ready on the 11th of May. I called th... read more

Bobby S's profile image
Bobby S 
a year ago

My spouse needed to get out of the vehicle he was in, he purchased the vehicle sometime midweek, over the weekend we drove around in it, ran some errands. Tuesday (of the following week, midday) he received a call from the associate he purchased the vehicle from stating that they need the vehicle back due to the bank not wanting to do business with my partner due to his job being commissioned base, AFTER it was (already) a done deal. I contacted my best friend (who works in the auto industry, high ranking corporate position ... read more

Orlis L's profile image
Orlis L 
a year ago

**** Cooley Dodge ****** **: I bought a log in October with only ****** miles, now the air conditioning is not working and the glass washer hoses are not working too, the troca goes out in the stop light but there were several times it didn't turn on until after 2-3 seconds I went to the finance department because in services they told me that this did not cover the guarantee I bought and the gentleman there treated me like a stranger after 5 months ago I was closing the deal on the troca, I called him brother and he told me... read more

Anastasia M's profile image
Anastasia M 
a year ago

If I could, I would give this dealership ZERO stars!! There are major red flags regarding this dealership. Last December, I purchased a vehicle. After I signed the papers, the sales rep from the financing department told me that I would receive a copy of all my paperwork within a few days (RED FLAG # 1). It is over 60 DAYS since the purchase, and I still have not received anything proving that I purchased this car. The second major red flag is that I had to continuously call to get an update on my tags and registration. My t... read more

Brenda M's profile image
Brenda M 
a year ago

Clay ********************** refused my wife a line of credit after running her consumer report and I recorded the call they were rude and unprofessional I informed them that ******* was backed by 100% credit and it will be unlawful to deny anybody a line of credit after reviewing the consumer report congress makes the laws and they refuse to obey the rights of the consumer the equal credit opportunity act makes it illegal for a creditor to discriminate in any aspect of credit transaction based on certain characteristics the ... read more

Jekerra J's profile image
Jekerra J 
a year ago

This company owe me money. They promised me an reimbursement for them not putting in paper work to get my license plates. Got pulled over and cop told me my plates are not even in process! Went to the dealership and told them. Manager told me he'll take care of it and left it at that. And if a cop was to pull me over tell him to call him. Sent me away with bad expired temporary plates. And told me he was going to get my tickets reimbursed back to me. A month later still no plate... Found out he still didn't push the informat... read more

Vignesh M's profile image
Vignesh M 
3 years ago

My name: ********* Date of visit: 02/18/2022 Dealer location: Irving I good got the deal from this dealership, sales person I worked worked with is Wendy A****. I got competitive offer from a dealer and she did try to match the offer, when I visit the dealership to do final negotiations on the additional add ons she was very rude. She treated me with no respect and she called me dishonest person and I'm stealing money from the dealership, I don't understand how come negotiation became stealing. She told me people don't get ... read more

Frequently asked questions about Clay Cooley Chrysler Jeep Dodge Ram

How is Clay Cooley Chrysler Jeep Dodge Ram rated?

Clay Cooley Chrysler Jeep Dodge Ram has a 4.2 star rating with 4,310 reviews. 

When is Clay Cooley Chrysler Jeep Dodge Ram open?

Clay Cooley Chrysler Jeep Dodge Ram is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com