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City Zoo

4.6

About this business

Sondra's City Zoo is here for all your pet needs! 

Location details

2024 Lake Rd, Elmira Heights, NY, 14903, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6962 reviews
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Pat Scalezz Hetherington's profile image
Pat Scalezz Hetherington 
9 years ago

The store goes above and beyond . Always happy to help the customer understand his or her new (or old) Pet . It is owned by and run by long time Pet lovers . And one of the only places that f-water fish have a one week guarantee ! 

Marie Hetherington's profile image
Marie Hetherington 
9 years ago
Robin Fogarty's profile image
Robin Fogarty 
9 years ago

How can a place talk about animal care and advIse people when they have such deplorable conditions?! Hermit crabs on glass with no heat, humidity or water? Use their habitat as an example of what not to do. Just cruelty. 

Business response:

We appreciate any concerns that our customers may have with our animal care and certainly want to hear about them. In regards to our hermit crabs, we follow the distributors care sheet which is designed for store/display care only. Upon arrival and in the mornings it is recommended to submerge them for a few seconds in room temperature spring water. They also recommend a habitat floor free of substrate, and no heat as long as the room temperature is above 60. Having been in our store you realize our temperature and humidity ... read more

Robyn Forner's profile image
Robyn Forner 
9 years ago

Hey you guys have got to take better care of your hermit crabs! They need sand to dig in and water available to drink and breathe! They need heat and humidity and fresh food and natural shells! The painted shells will kill them. Please fix it, they are such sweet little creatures! 

Eileen Leonard's profile image
Eileen Leonard 
9 years ago
Beverly Miller's profile image
Beverly Miller 
9 years ago

Our son purchased a German Shepherd pup here last year she is a beautiful dog, smart, playful and good with people, and learns quickly. 

Heather Edwards's profile image
Heather Edwards 
9 years ago
James Ceely's profile image
James Ceely 
9 years ago

Friendly, honest people. Always have great livestock, and always have what I need for my pets. 

Linda Migliarese's profile image
Linda Migliarese 
9 years ago

Frequently asked questions about City Zoo

How is City Zoo rated?

City Zoo has a 4.6 star rating with 962 reviews. 

When is City Zoo open?

City Zoo is closed now. It will open tomorrow at 9:00 a.m. 

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