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City Utilities of Springfield
- Electricity Suppliers
- Springfield, MO
About this business
Location details
301 E Central St, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today I worked with Morgan and Michelle in accounts receivable. They were both so kind and respectful and I appreciate all their work on my account. I don’t know if CU admin ever read their reviews, but I truly hope so as you have two great employees there that went above and beyond.
Fast to talk to someone about a deal on attic insulation rebates
Renee’s conduct was shockingly unprofessional from the moment he answered the phone. He answered with nothing more than “Renee”—no greeting, no confirmation that I had reached City Utilities, and no attempt to assist or identify the department. It immediately came across as dismissive and discourteous. To make matters worse, after realizing who I was, he loudly announced to the rest of the office, “Oh, it’s the one that just called.” That comment was unnecessary, disrespectful, and completely unprofessional. Customers should... read more
Morgan responded quickly to my email question and had the answers I needed. I appreciate her polite manner, knowledge and willingness to help me accomplish what I need in order to manage my account online and initiate AUTOPAY! Good Job, Morgan and CU!
Frequently asked questions about City Utilities of Springfield
How is City Utilities of Springfield rated?
City Utilities of Springfield has a 3.7 star rating with 46 reviews.
When is City Utilities of Springfield open?
City Utilities of Springfield is closed now. It will open on Monday at 8:00 a.m.
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