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City Utilities of Springfield

3.7

About this business

Location details

301 E Central St, Springfield, MO, 65802, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
ThuClosed
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.764 reviews
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Tabitha Thornton's profile image
Tabitha Thornton 
4 days ago

I am being charged an amount that is not my responsibility. When I ask for an itemized bill they have ignored my request for an itemized bill of the $600 following amount that does not pertain to my account nor am I responsible for paying the amount they are trying to charge me. Trying to dispute this matter is ridiculous. 

Ron W's profile image
Ron W 
6 days ago

City Utilities is the BEST Company to do business with!!!!! 

Mary Strozewski's profile image
Mary Strozewski 
6 days ago

A big huge grateful thank you to Terry W, for helping Daryl and Mary understand the level pay bucket process excellent customer service today. God Bless you Terry. Sincerely Mary and Daryl. 

John Jenkins's profile image
John Jenkins 
a week ago

This place is ridiculous. Our bill is 240 like clock work. And just magically raises 100 dollars this month. With no changes. Not to mention they are complete liars and scam artist. The worst. You call they say one thing and do another. Then when you call them on it. They lie more. This place should seriously be invested. And how do you justify charging people for power they didn't use. Storm and your power goes out for a week or two. Guess what. Still gotta pay. The workers here are completely heartless. My only hope is one... read more

Ivy Schoonover's profile image
Ivy Schoonover 
a week ago

Morgan with City Utilties customer service was AMAZING! Super friendly and helpful for getting our services set up. 10/10 she was very pleasant to speak with! 

Frequently asked questions about City Utilities of Springfield

How is City Utilities of Springfield rated?

City Utilities of Springfield has a 3.7 star rating with 64 reviews. 

When is City Utilities of Springfield open?

City Utilities of Springfield is closed now. It will open at 8:00 a.m. 

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