City Sports Club

Vanessa P. 

on BBB

2 years ago

I had a situation when I decided to do the trial session with the trainer manager ******. This is after I already signed up online for my membership. He asked all the questions to make the Interaction personable and the used my words against me when I mentioned I couldnt rationalize spending $200 on top of my monthly for 4 30-minute sessions. To which his response was clearly the last 15 min to you was. I expressed issues *** had in the past with diet and exercise and struggling with eating disorders and he decided to say th... read more

Vito M 

on BBB

2 years ago

Would have chosen ZERO Stars if allowed. This is the worst of the three locations on Staten Island, although Forest Avenue is no better. I travel for work, and enjoy LAF elsewhere - but the conditions at this gym have gotten so bad that I had to join another gym. Luckily I am in an annual contract that expires soon. LAF needs to take a serious look at how their Staten Island locations are being run. Most machine are either broken or missing the necessary pins to operate. On a recent visit I counted more than 1/2 of of treadm... read more

Sarah L 

on BBB

2 years ago

Despicable gym, equipment is a joke and no staff. Pathetic, no leadership and no response from corporate. we pay full price and only get 50% of the equipment to use, EVERYTHING in that gym needs to be service and a deep clean. 

Sarah L 

on BBB

2 years ago

Despicable gym, equipment is a joke and no staff. Pathetic, no leadership and no response from corporate. we pay full price and only get 50% of the equipment to use, EVERYTHING in that gym needs to be service and a deep clean. 

Sarah L 

on BBB

2 years ago

Despicable gym, equipment is a joke and no staff. Pathetic, no leadership and no response from corporate. we pay full price and only get 50% of the equipment to use, EVERYTHING in that gym needs to be service and a deep clean. 

Vito M 

on BBB

2 years ago

Would have chosen ZERO Stars if allowed. This is the worst of the three locations on Staten Island, although Forest Avenue is no better. I travel for work, and enjoy LAF elsewhere - but the conditions at this gym have gotten so bad that I had to join another gym. Luckily I am in an annual contract that expires soon. LAF needs to take a serious look at how their Staten Island locations are being run. Most machine are either broken or missing the necessary pins to operate. On a recent visit I counted more than 1/2 of of treadm... read more

Sarah L 

on BBB

2 years ago

Despicable gym, equipment is a joke and no staff. Pathetic, no leadership and no response from corporate. we pay full price and only get 50% of the equipment to use, EVERYTHING in that gym needs to be service and a deep clean. 

Satish Z 

on BBB

2 years ago

Beware of LA Fitness center, facilities , management and employees and the corporation. You really positively ask for copy of any contract and read it before you sign any contract digitally. They will lie to you and cheat you if you trust them what they are saying and what youre signing digitally without getting any time to read while you are putting your signature on the electronic pad. And then they dont give you any copies of the contract unless you ask and it is too late by than They really prey on seniors like us as we ... read more

Satish Z 

on BBB

2 years ago

Beware of LA Fitness center, facilities , management and employees and the corporation. You really positively ask for copy of any contract and read it before you sign any contract digitally. They will lie to you and cheat you if you trust them what they are saying and what youre signing digitally without getting any time to read while you are putting your signature on the electronic pad. And then they dont give you any copies of the contract unless you ask and it is too late by than They really prey on seniors like us as we ... read more