City of Philadelphia Northeast Municipal Services Center

Krystique 

on Google

a week ago

Good evening Family. Today I visited because I had issues with the water bill. My first time at this office. There were two offices that I could come to, according to the water bill correspondence. The other office is in North Philly, on Hope Plaza. Everyone who worked in the office was so nice. They told me to sign in but when I went to do that, I was the next person in line. I was told to go to booth #2 and I did. A young lady named Miss Bright assisted me. Miss Bright resolved my issue and I wasn't there a long time. Miss... read more

Donna Palandro 

on Google

6 months ago

They were unable to help a low-income, disabled, neighbor get a 90.00 fine waived because someone put a large empty box behind his house prior to trash day and it was reported by a nasty neighbor who has harassed him in the past. They could not even get it reduced to 50.00. I consider this office useless. In a neighborhood like this, helping the disadvantaged should be a priority, and competent people should be doing the work. 

Catherine Morrison 

on Google

a year ago

I went to this facility today to drop off forms related to the city’s real estate taxes. I was helped by Daisy. I can’t say enough about how wonderful she was. She was very pleasant, kind, and knowledgeable about what steps I needed to take to solve my issues. Because of her help, I got everything sorted out to my satisfaction. Great job, Daisy!