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City of Boston Credit Union

3.1

About this business

Location details

1 City Hall Square #242, Boston, MA, 02108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.118 reviews
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Sequan Creech-Gray's profile image
Sequan Creech-Gray 
a month ago

I’ve been using this bank since 2014. Honestly the majority of the time I’ve had to actually enter the bank for any reason I’ve had a pleasant experience. The most annoyed I’ve been was having to call the bank because I made a purchase out of state and didn’t tell them I was traveling. The fraud alerts are reassuring though. I would suggest Boston city hall employees utilize this bank as you get paid sooner. With that being said the consistency hasn’t been so great over the past few years (2024-26). 4 stars. Figure out that ... read more

Claudin Codio's profile image
Claudin Codio 
4 months ago
Frank Mahony's profile image
Frank Mahony 
5 months ago

I may have jumped the gun on this on, like to take back two stars, a recent change of staff has caused some Rudeness. I will leave it at that for the present, Frank, Mahony PS thank you for this opportunity . 

Frank Mahony's profile image
Frank Mahony 
5 months ago
Nunya “Nunya Biznus” Biznes's profile image
Nunya “Nunya Biznus” Biznes 
a year ago

Worst experience I've ever had with a bank trying to close this account, and one of my old banks went fully bankrupt. Conflicting information, pingponging me between contact methods, new charges every fking day they refuse to close a defunct account for me. They won't even tell me how I'm supposed to pay the charges they keep adding. Not only did the manager that was supposed to call me back never do it, they're not even picking up the phone at my branch. Just awful. I have work, I don't have time to call you for the seventh... read more

Frequently asked questions about City of Boston Credit Union

How is City of Boston Credit Union rated?

City of Boston Credit Union has a 3.1 star rating with 18 reviews. 

When is City of Boston Credit Union open?

City of Boston Credit Union is open now. It will close at 4:00 p.m. 

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