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City Hospital Emergency Care Center

4.2
  • Colleyville, TX

About this business

Location details

5000 Hwy 121, Colleyville, TX, 76034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2253 reviews
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Erika Fischer's profile image
Erika Fischer 
11 years ago

The physician had one of the best bedside manners I have ever experienced. He was very calming and also very comforting. The day I was there they were really busy and the staff was a bit negative due to that. 

Business response:

Erika, thank you for the feedback, we sure hope you're feeling better! 

Kelly Doyle's profile image
Kelly Doyle 
11 years ago

Very impressed and would highly recommend! First Choice was very clean and the staff is wonderful. There was prompt attention provided the moment we walked in the door. Thank you for taking such good care of my daughter! 

Business response:

Kelly, thank you for the kind review. We sure hope your daughter is feeling better! 

Angela Ogbeta's profile image
Angela Ogbeta 
11 years ago

First impressions mean a lot and go a long way. There is nothing negative I want to write about First Choice Emergency Room. I only want to sing their praises! No one ever likes to be sick or injured. But if for any reason you find yourself in a medical emergency, this is the place to be seen and treated. I tore my right cornea in April and was rush to First Choice Emergency Room. The staff was wonderful! I enjoyed not having to wait to be seen. I was in the waiting room for less than 10 minutes. A traditional emergency room... read more

Business response:

Angela, thank you for the kind review! We sure hope you're back to feeling well! 

Becca Stilwell's profile image
Becca Stilwell 
11 years ago

Absolutely loved this place. The people were so nice and made me feel at home. I would definitely recommend this place to anyone who has any problem at all. 

Business response:

Becca, thank you for taking the time to share your positive feedback with us. We wish you a very speedy recovery! 

Heather Murray Enright's profile image
Heather Murray Enright 
11 years ago

My son had sore throat & fever. He was eyeballed by a doctor & given a shot. In & out in 20 minutes. Yes he felt better. But I don't-- was billed $1300+ for "facility charge--level 4" and over $500 for "doctor evaluation & management." Be prepared to pay unreasonable amounts! Been calling for over a week & no resolutions. Warning: just go to regular ER 10 minutes away if you want to pay through the nose. 

Business response:

Heather Murray Enright, we're sorry you were not happy with our services. Thank you for taking the time to provide us with feedback. We have passed your feedback along to our Leadership team. They will be reaching out to you again. Thank you! 

Shellee Raul Rodriguez's profile image
Shellee Raul Rodriguez 
11 years ago

They were just incredible all around. The staff was friendly, everyone from the front desk to the RN and Dr. I feel like they truly valued my condition and really listened to what was going on with me. I left feeling a sense of relief in feeling my condition was something I could definitely change by the use of techniques they gave me. They thoroughly checked me over just for peace of mind for me and I really appreciated that so much. We will definitely use First Choice again when needed in the future! 

Lori Kerr Lortscher's profile image
Lori Kerr Lortscher 
11 years ago

Staff was friendly and very knowledgable. They kept us informed throughout the entire night. 

Chris Jackson-Justen's profile image
Chris Jackson-Justen 
11 years ago

I have had to use First Choice ER on several occasions. The staff is outstanding. The best part of all is how quick your seen and treated. My previous trips to the ER were at Grapevine Baylor and it took a minimum of 3 hours. My only drawback is the policy of NOT accepting Medicare. I am told that the business office is working on a solution with Medicare. 

Chrystie Gibbs's profile image
Chrystie Gibbs 
11 years ago

The staff was amazing! It was awesome that it felt like a real ER. The nurse I had would joke around with us. I had a good time even though I wasn't feeling well 

Frequently asked questions about City Hospital Emergency Care Center

How is City Hospital Emergency Care Center rated?

City Hospital Emergency Care Center has a 4.2 star rating with 253 reviews. 

When is City Hospital Emergency Care Center open?

City Hospital Emergency Care Center is closed now. It will open tomorrow at 9:00 a.m. 

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