Citizens Storage

Angela M 

on Google

3 years ago

What type of business is this? You send 2 x email messages on their website get a automated response back. That the storage unit I am interested in there is a required $25 deposit hold fee, and to contact them regarding arranging the holding for the unit. So after 2 email messages 5 x calling their business line directly listed in their website and google search, I still have yet to get a live person to speak to directly and here we are day 3 . You would think if you want new business you would promptly get back to your new ... read more

Jennifer Joseph 

on Google

3 years ago

Christine the manager is a wonderful person she is kind and compassionate but also professional. The grounds are immaculate and I feel very safe when I'm there. 

Walter Hernandez 

on Google

3 years ago

I tried to move into this facility and the spot was too small because there was a container in the spot assigned next to me, I had to give a $50 deposit to hold and charged $140 on move in. When I arrived to move in the young man at the desk moved me in and asked me to measure the trailer. He could not measure the trailer because I did not have it with me. I returned the next day to park it and the container disturbed the pivot point and a small car next to it wouldn't allow me in because I would hit it. When I called to exp... read more

Vanessa F. 

on Google

3 years ago

Who ever said they had great customer service ... I wish I had the same experience. I requested a space for an RV and the space given was extremely small. Keep in mind the RV is attached to a truck in order to park it . NO WAY this was big enough. We drove from Long Beach to Camarillo and when asked for a refund we were told" her husband would of fit it and hung up" what kind of customer service is that? why would their mistake be our fault and not get a full refund? PLEASE DO YOUR RESEARCH before renting here. I would give ... read more