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Citizens State Bank

4.1
  • New Castle, IN

About this business

Location details

1238 Broad St, New Castle, IN, 47362, United States

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WeekdayScheduleStatus
MonClosed
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 12:00 p.m.
SunClosed
4.1157 reviews
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Katie Wilcoxson's profile image
Katie Wilcoxson 
recommend  Recommended
6 years ago

Very nice and easy to work with just opened an account 

Glennis Rae Lynch's profile image
Glennis Rae Lynch 
recommend  Recommended
6 years ago

Staff very friendly and knowledgeable. 

Ashley Tunny's profile image
Ashley Tunny 
recommend  Recommended
6 years ago

Thanks so much Susie for coming in today and gifting us these! Your dedication to Knightstown is admirable and very much appreciated! Always rooting for our businesses! Thank you for all you do! 

Victoria Ky Miller's profile image
Victoria Ky Miller 
recommend  Recommended
6 years ago

I cannot express enough how grateful I am for Citizens and their amazing employees! They have gone above and beyond what any other bank or credit union has ever done for me. They really put their hearts into the work they do and made me feel so welcomed and genuinely cared for. Highly recommend them ❤ 

Kayla Blowers's profile image
Kayla Blowers 
recommend  Recommended
6 years ago

I highly recommend Citizens State Bank to anyone and everyone. The staff there are so nice, everyone welcomes you will hellos and asks if you need anything. We have our mortgage through them and that was a very easy process. You can tell that their main priority is costumer service and everyone leaves with a positive experience! 

Rollyn Lee's profile image
Rollyn Lee 
recommend  Recommended
6 years ago

I can’t thank Citizens State Bank enough! They helped me with financing for my dental clinic building and a home purchase when no one else would even make an offer to help. River Place Dental in Amery wouldn’t be what it is today without the help of Dennis and Kevin and all of the people at Citizens. Thank you, Citizens State Bank, for all that you’ve done for me and my business. I urge anyone that wants a bank that truly tries to help find solutions to your financing needs, to contact CSB. They believed in me when no one el... read more

Renelle Roesler's profile image
Renelle Roesler 
recommend  Recommended
6 years ago

WOW!! When I walked into Citizens State Bank people greeted me with a smile & asked how they could help me! There customer service is fantastic in every department!! I feel special when I go to Citizens State Bank! Like they really care about me! The positive energy from the employees, especially Marcia and Mary Pat, makes me have a amazing day! 

Lori Engebretson's profile image
Lori Engebretson 
recommend  Recommended
6 years ago

fast friendly service, no sales pressure 

Isaiah Thomas's profile image
Isaiah Thomas 
recommend  Recommended
6 years ago

If I had to choose one word to describe Citizens State Bank it would be AWESOME! The space is open and inviting and defintely doesn't give you the traditional bank vibes! Navigating changing banks Shaunna and Marcia made the process bearable and fun! The staff would all be in the number one spot for customer service champions of the year! ps. ☕😍 

Frequently asked questions about Citizens State Bank

How is Citizens State Bank rated?

Citizens State Bank has a 4.1 star rating with 157 reviews. 

When is Citizens State Bank open?

Citizens State Bank is closed now. It will open on Tuesday at 8:30 a.m. 

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