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Citizens Insurance Co-America
- Insurance
- Howell, MI
About this business
Citizens Insurance Company, founded in 1915, offers a range of property and casualty insurance coverage to individuals, families and businesses through a wide network of independent agents. The company offers a wide range of personal lines and commercial lines products, such as business owner s policy, commercial package, workers compensation, inland marine, bonds, specialty, automobile, commercial auto, home, renter, condominium and dwelling fire. It is recognized as one of the leading property and casualty insurance carrie... read more
Location details
808 N Highlander Way, Howell, MI, 48843, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been insured with Citizens for almost 20 years. Made a home owners claim for water damage. Our adjuster confirmed coverage for water damage and mold, confirmed she would reimburse us for the costs we'd already paid. She then waited a week to send out an adjuster to our home, proceeded to lie in our claim file, and deny our claim. Spoke with her supervisor who took her bad day out on me, completely ignore what I was saying, get extremely rude, and say they weren't paying anything. I guess insurance companies are allowed ... read more
This company has truly the worst customer service ever. I have had to call multiple times to try and process some changes to my auto policy. Changes are not made in a timely fashion and agents do not follow up with customers or respond to communication in a timely manner.
Customer service was excellent! Thank you Kevin Antkowiak for making the process so much less stressful. You walked us through every step, quick to answer questions and find solutions to issues that popped up. You are truly great at your job, and will be the reason we stay with your company! Kudos to a job well done. Best wishes Kevin, thanks again!
Very un professional
Great job helping me through a minor damage to my car, setting up loaner vehicle and processing the claim.
Frequently asked questions about Citizens Insurance Co-America
How is Citizens Insurance Co-America rated?
Citizens Insurance Co-America has a 3.5 star rating with 214 reviews.
When is Citizens Insurance Co-America open?
Citizens Insurance Co-America is closed now. It will open at 9:00 a.m.
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