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Citizens Insurance Co-America
- Insurance
- Howell, MI
About this business
Citizens Insurance Company, founded in 1915, offers a range of property and casualty insurance coverage to individuals, families and businesses through a wide network of independent agents. The company offers a wide range of personal lines and commercial lines products, such as business owner s policy, commercial package, workers compensation, inland marine, bonds, specialty, automobile, commercial auto, home, renter, condominium and dwelling fire. It is recognized as one of the leading property and casualty insurance carrie... read more
Location details
808 N Highlander Way, Howell, MI, 48843, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
the human side of the company is terrific and helpful. The automated communications are terse to the point of being unhelpful and sent in the wee hours of the morning resulting in a rude awakening the next day. Some apparently were sent in error and most came across as threatening. In responding to this survey on the original 11-point scale they presented I gave a three and wrote my comments and after hitting submit a "resource could not be found" error was generated... they didn't really want non-positive feedback. I comple... read more
Incompetent. Pitiful customer service.
We have had Citizens for years and have had no problems with claims and have had prompt friendly service.
Post for my mother Dianna Griffin Charging me for cyber security on my house insurance and have never had internet net in my home. Even Charging me last years also . I never asked for this.
I was able to start my auto policy with no issues, however the same was true for home owners. First off they had me walking around my house for 45 minutes taking approximately 60-75 photos of every inch of the interior/exterior. No other communication from them or my agent until I received an email on 7/30 stating they were canceling my policy. They claimed that I withheld photos of vegetation, light fixture covers that were missing(due to remodeling my kitchen) and a couple of other ridiculous things. My agent then told me ... read more
Frequently asked questions about Citizens Insurance Co-America
How is Citizens Insurance Co-America rated?
Citizens Insurance Co-America has a 3.5 star rating with 220 reviews.
When is Citizens Insurance Co-America open?
Citizens Insurance Co-America is closed now. It will open tomorrow at 9:00 a.m.
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