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Citizens Independent Bank
- Banks
- Minneapolis, MN
About this business
Established in 1950, Citizens Independent Bank offers a variety of services that range from savings accounts to online banking services. It engages in the activities of lending and leasing, receiving deposits, providing cash management services, safe deposit boxes and investment services. It also provides debit cards, ATMs, payroll services, check imaging, wire transfers, retirement planning, individual bonds, mutual funds and investment portfolio analysis. The bank has been active in the business community, providing sponso... read more
Location details
5000 W 36th St, Ste 100, Minneapolis, MN, 55416, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Frustrating and disappointing banking experience.
If I could give a minus I would. Absolutely the worst customer service by the VP. Rude, dismissive, disrespectful. She flat out said " I don't know if the check is real"...this was about a check from our lawyer out of a trust account. She put an unreasonable hold on our funds. When we went in today to close our account She was again rude, dismissive, disrespectful...and incorrectly put the the reason for closing our account, she said it was an unused account and we made her correct it to poor customer service as we'd stated.
I just sat in the drive through for 17 minutes to deposit one large check. If the teller hadn't taken it like it was being worked on, I could have left and came back later. I was thanked for my patience, which felt really hollow. Nobody has time for this.
I had bank with Citizen Independent Bank for over 15+years, but when someone's trying to take money from my account everyday over and over making my account goes negative the bank did nothing to stop them or calling me. On top of that the bank kept charging me for overdraft fee. When I called and asked the bank to put a stop on my account, they told me that because my account is negative and I don't have enough money in my account to pay for the stop fee there's nothing they can do for me. Wow!!!
I had bank with Citizen Independent Bank for over 15+years, but when someone's trying to take money from my account everyday over and over making my account goes negative the bank did nothing to stop them or calling me. On top of that the bank kept charging me for overdraft fee. When I called and asked the bank to put a stop on my account, they told me that because my account is negative and I don't have enough money in my account to pay for the stop fee there's nothing they can do for me. Wow!!!
Frequently asked questions about Citizens Independent Bank
How is Citizens Independent Bank rated?
Citizens Independent Bank has a 3 star rating with 40 reviews.
When is Citizens Independent Bank open?
Citizens Independent Bank is closed now. It will open at 9:00 a.m.
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