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Citizens Bank & Trust

3.4

About this business

Location details

7280 NW 87th Terrace, Ste 300, Kansas City, MO, 64153, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.425 reviews
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Meredith Stockton's profile image
Meredith Stockton 
5 years ago
Sarah Constant's profile image
Sarah Constant 
5 years ago

My account was compromised and they charged an overdraft fee for each charge and then refused to credit them back. I called multiple times to let them know there were unauthorized charges and they kept giving me the "someone will call you back" line without anyone ever calling me back. Still waiting for "Trish" to call from when I went into the bank on Wednesday. She was conveniently unavailable and of course is the only person I could talk to. When dealing with the company that many of the unauthorized charges came from, th... read more

Clint Baxter's profile image
Clint Baxter 
5 years ago

I've banked at Citizen's since college. They were really helpful when I started my business and they've also become customers of my business. When our account was comprised back when A major retailer got hacked, we had a few thousand dollars disappear in a matter of minutes and they were able to recover all of it! Their employees have been fantastic at our hometown branch! 

Jeffery T. Lee's profile image
Jeffery T. Lee 
5 years ago

Thankful for a business who cares about the education of those we serve. Honored to see Tanner's passion for service and his patience with our students. 

Tammie Hutchings's profile image
Tammie Hutchings 
5 years ago

WE LOVE this BANK. THE SMITHVILLE BRANCH IS AWESOME 

Frequently asked questions about Citizens Bank & Trust

How is Citizens Bank & Trust rated?

Citizens Bank & Trust has a 3.4 star rating with 25 reviews. 

When is Citizens Bank & Trust open?

Citizens Bank & Trust is closed now. It will open tomorrow at 9:00 a.m. 

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