Citizens Bank & Trust's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Citizens Bank & Trust

3.4

About this business

Location details

7280 NW 87th Terrace, Ste 300, Kansas City, MO, 64153, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.425 reviews
Select a rating
D. Heather Green's profile image
D. Heather Green 
5 years ago
Jason Catron's profile image
Jason Catron 
5 years ago

LOCATION IN MY AREA ON FREDERICK IN ST JOE IS THE BEST LOVE THE STAFF!!!!!!! LOVE THOSE MINTS MARY LOL 

Mike Painter's profile image
Mike Painter 
5 years ago

The service is horrible, and I can not wait to close my account in the morning and switch to a different bank! 

Shauna Hennessy's profile image
Shauna Hennessy 
5 years ago

Macon no branch is the worst bank I have ever experienced. My mother has lost money on a loan she has paid for over a year and when asked where the money is going the management just shrugs and says "I don't know" WTF? Shouldn't you be figuring out? Now we are currently sitting over seas where they have shut down the card even though they were told we would be on vacation. Bank here at you own risk believe when I say they "free" gifts are not free and will come with a big head ache. 

Dustin Crane's profile image
Dustin Crane 
5 years ago

As usual, their online system is having problems and wont let me in to check my balances. Will be moving our personal and business accounts to Bank Midwest this week. 

Nina Rhea's profile image
Nina Rhea 
5 years ago

My parents have banked there since I was a child, I've banked there since I got married, at the Trenton branch, the staff is friendly and always willing to help in any way they can! 

Joshua Littlejohn's profile image
Joshua Littlejohn 
5 years ago

So... I hope this review doesn't throw anyone off. I'm not sure how to rate because I've never used this establishment for any kind of banking. But they way they are integrating themselves into their community is top notch. They're repeatedly holding FREE family-friendly events for the people within their community. They're doing so much for all of us, I'm actually considering opening up a few accounts with them. Thanks for everything! 

Sourabh Kothari's profile image
Sourabh Kothari 
5 years ago

Citizen bank at N Oak Trafficway Kansas City Refuses to give change order without giving the SSN .... I had the valid picture ID But they need SSN too .... best of my knowledge it’s illegal to ask for SSN for change order. 

Amy Wilson's profile image
Amy Wilson 
5 years ago

I've been with citizens bank &trust for over 10 years and have had no problems and great friendly service 

Frequently asked questions about Citizens Bank & Trust

How is Citizens Bank & Trust rated?

Citizens Bank & Trust has a 3.4 star rating with 25 reviews. 

When is Citizens Bank & Trust open?

Citizens Bank & Trust is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com