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Citizens Bank
- Banks
- Boston, MA
About this business
At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more
Location details
560 Commonwealth Avenue, Boston, MA, 02215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
They cancelled my big check I put, after I put the check in on mobile then in the ATM. they shut down my whole account... I'm going to TD Bank instead. I been using Citizens for years now they really screwed me over... Done !!!!!!!
They are the best Great customer service and always make sure everthing is great
I was there on August 18, and a very professional, kind, Asian woman helped me with my transaction. It was a somewhat hefty transaction and she made me feel at ease by asking for my ID and verifying certain information. She made sure I was able to see her every move regarding this transaction to ensure it was properly done correctly. She was very knowledgeable and respectful. She even thanked me for being a loyal customer for over a decade. This is the first time ever having a customer representative thank me for being loyal... read more
Vivien always makes my visits very pleasant!
Applied for the PPP loan on April 6 as soon as Citizens made application available. Despite continual follow up emails and calls to Citizens, I still have not been provided the current status of my loan. The last email I received said that Citizens will inform customers on April 16 who did not get the loan. It is now the afternoon of April 17 and I have not had any update or contact with the loan department.
Frequently asked questions about Citizens Bank
How is Citizens Bank rated?
Citizens Bank has a 3.2 star rating with 13 reviews.
When is Citizens Bank open?
Citizens Bank is open now. It will close at 5:00 p.m.
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