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Citizens Bank

3.5

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

7700 Crittenden St, Philadelphia, PA, 19118, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.511 reviews
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Kamilah P's profile image
Kamilah P 
on Google
3 years ago

The branch manager Mr. Reyes is amazing!!! He helped me promptly with this issue and kept me updated throughout the whole process. He's extremely knowledgeable, professional, friendly, polite and welcoming. I appreciate all his help and the whole staff at this location is professional and friendly! Thank you again!!! 

Lin Lin's profile image
Lin Lin 
on Google
3 years ago

Have not had anywhere near good service at this branch. Every other citizens I go to in the area; Glenside, Flourtown, are very friendly. Then you come here and I’m sure this is not Citizens idea of customer service. My grandmother came in this branch the other day to get quarters she asked the teller for 2 rolls. The teller responded “ we don’t have any”. My grandmother proceeded to ask why when she goes to other branches it’s no problem getting them but this branch never has them. Another teller that was not even apart of ... read more

Mystique's profile image
Mystique 
on Google
4 years ago

They have great service, they are very reliable. If you don’t understand any of the documents that they are giving to you, they are gladly to sit down and help you understand it step-by-step. 

Sonjapassipn336's profile image
Sonjapassipn336 
on Google
4 years ago

They have great service, they are very reliable. If you don’t understand any of the documents that they are giving to you, they are gladly to sit down and help you understand it step-by-step. 

Shaun Jackson's profile image
Shaun Jackson 
on Google
5 years ago

Very welcoming,hospitable, & helpful employees 

View all google reviews

Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 3.5 star rating with 11 reviews. 

When is Citizens Bank open?

Citizens Bank is open now. It will close at 1:00 p.m.  

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