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Citizens Bank

3.8

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

1417 Walnut St, Philadelphia, PA, 19102, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.812 reviews
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Allen Simmons's profile image
Allen Simmons 
a year ago

THIS IS THE BEST LOCATION EVER. NEVER MOVE FROM HERE. THE STAFF ARE NICE AND PATIENT. VERY WELCOMING. AND THERE IS A PLACE WHERE YOU CAN COUNT YOUR MONEY. A SENSE OF SAFETY. PLEASE CORRECT THAT AT OTHER BRANCHES THRU OUT PHILADELPHIA. THOSE PLACES HAVE NO WHERE US SENIORS CAN GO AND COUNT YOUR MONEY AND GET YOURSELF TOGETHER BEFORE LEAVING BANK. 

Ernest Hicks's profile image
Ernest Hicks 
a year ago

Used the atm 

Marta Kebede's profile image
Marta Kebede 
a year ago

The banker said she has two people a head of me but no one showed up until closing time ….. she just don’t want to do her job 

Adam Wright's profile image
Adam Wright 
2 years ago

One of the tellers lied to us about the type of account we were opening and was deceptive about the interest rate on our savings account gave us .05% when we agreed to .5%. Emails and phone calls to the banker and the VP of branch went unanswered. We are moving our accounts to Capital One. 

QueenNiah! !'s profile image
QueenNiah! ! 
3 years ago
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Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 3.8 star rating with 12 reviews. 

When is Citizens Bank open?

Citizens Bank is closed now. It will open tomorrow at 8:00 a.m. 

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