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Citizens Bank
- Banks
- Ferndale, MI
About this business
At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more
Location details
23011 Woodward Ave, Ferndale, MI, 48220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
This is the worst bank I’ve ever been to, they count the money slow and wrong and will literally have you waiting for no reason!!!
Sitting here waiting for someone to help me fix something that couldn’t be fixed online or by calling customer service. I am literally watching these employees fraternize, watched a person come out of nowhere and take the spot in front of me to speak to a banker, and they keep telling me in five minutes over and over, I just had to leave. They earned this rating.
One of the most unprofessional Branches of Citizens to go to. They spoke on my account in front of another customer. They're condescending, and slow. I’ll be closing my account with them promptly.
Consistently the worst service of all citizens in Oakland or Macomb. Typically 20-30 minutes to do 1 transaction
They stole my money. I went in, with CASH, got a receipt, and then magically the money is gone. Their back office “can’t” find it or see it, nothing. Then..when I go in to have it corrected, the “manager” has the gall to ask me why I need access to my money right away and can’t wait the 24-48 hours for it to post. Are you joking? Is this a joke? Apparently it was a joke, because the teller laughed about it in my face. I’m done with this branch. Unprofessional is the nicest word I can think of.
Frequently asked questions about Citizens Bank
How is Citizens Bank rated?
Citizens Bank has a 2.2 star rating with 32 reviews.
When is Citizens Bank open?
Citizens Bank is closed now. It will open on Friday at 9:00 a.m.
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