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Citizens Bank

2.8

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don’t keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Hous... read more

Location details

4570 Fifth Ave, Pittsburgh, PA, 15213, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.88 reviews
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Fadi Ibrahim's profile image
Fadi Ibrahim 
on Google
2 years ago

Very rude. Came in for a fraud charge. Jessica was impolite and was trying to get rid of us as soon as possible. 

Ilhomjon Alizoda's profile image
Ilhomjon Alizoda 
on Google
3 years ago

Worst branch I ever been, unprofessional, they do mistake and argue with you instead of just fixing it, This location is waste of time. 

Sarvarbek Ismailov's profile image
Sarvarbek Ismailov 
on Google
4 years ago

Appt for wire transfer was 1:30, it's 1:50 and I'm still waiting. Meanwhile, other banks do online wire transfers. Time to switch bank 

quietly_amuzed's profile image
quietly_amuzed 
on Google
4 years ago

Not sure why every time I try to use this locations drive-thru I am stuck waiting in line for over 30 mins with only 2-3 cars ahead of me. They open at 9am yet I’ve been sitting behind two vehicles now since 9:10am and it is now 9:39am. If I weren’t blocked in by other cars behind me I would’ve already left. This is absurd. If this were the first time I’d be much more forgiving but this is at least the 3rd time this happened at this location. If you don’t have the employees available maybe you should consider modified hours ... read more

Amanda Muzichuck's profile image
Amanda Muzichuck 
on Google
4 years ago

Not sure why every time I try to use this locations drive-thru I am stuck waiting in line for over 30 mins with only 2-3 cars ahead of me. They open at 9am yet I’ve been sitting behind two vehicles now since 9:10am and it is now 9:39am. If I weren’t blocked in by other cars behind me I would’ve already left. This is absurd. If this were the first time I’d be much more forgiving but this is at least the 3rd time this happened at this location. If you don’t have the employees available maybe you should consider modified hours ... read more

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Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 2.8 star rating with 8 reviews. 

When is Citizens Bank open?

Citizens Bank is open now. It will close at 5:00 p.m.  

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