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Citizens Bank

3.4

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

35 Washington St, Boston, MA, 02135, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.49 reviews
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Uyanga Tumurkhuu's profile image
Uyanga Tumurkhuu 
on Google
5 years ago

worst manager to work with..Arrogant, no name tag , does not identify himself and helpless... He also was a manager on branch in harvard ave in Brookline and i did see him and his teller at the time make fun of a customer (elderly person) … 

TEAM AU's profile image
TEAM AU 
on Google
5 years ago

worst manager to work with..Arrogant, no name tag , does not identify himself and helpless... He also was a manager on branch in harvard ave in Brookline and i did see him and his teller at the time make fun of a customer (elderly person) … 

Maria Kozmina's profile image
Maria Kozmina 
on Google
5 years ago

Terrible bank! Terrible customer service!!! Don’t open any account in Citizens Bank!!! Save you time and money! 

Irina Yeguy's profile image
Irina Yeguy 
on Google
5 years ago

My mother who’s is elderly and doesn’t understand English went to this brunch to get a simple bank statement and was charged almost $ 50 for piece of paper and ink. The statement wasn’t going too far back in a date. I called to solve this situation but bank workers would refuse to refund anything and wouldn’t care that other Citizens Bank brunches are offering free statements. I could print out all the statements for free at home if I would know they charge in that particular location. I feel they did so since my mother woul... read more

The Girl's profile image
The Girl 
on Google
5 years ago

worst manager to work with..Arrogant, no name tag , does not identify himself and helpless... He also was a manager on branch in harvard ave in Brookline and i did see him and his teller at the time make fun of a customer (elderly person) … 

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Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 3.4 star rating with 9 reviews. 

When is Citizens Bank open?

Citizens Bank is open now. It will close at 4:00 p.m.  

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