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Citizens Bank

2.8

About this business

Location details

399 Main St, Malden, MA, 02148, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.833 reviews
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Ujjwal Shrestha's profile image
Ujjwal Shrestha 
a month ago

Waiting time is too long just for a quick deposit. 

Christina's profile image
Christina 
3 months ago

Poor customer service and they make you wait for hours. 

Caroline Lee's profile image
Caroline Lee 
10 months ago

Great customer service and team! Everyone is always very friendly and helpful. 

Luz's profile image
Luz 
a year ago

ATM always broken and I was waiting for somone to but the lady was on phone for almost 10 minutes and nobody came to help her. But after i took off someone was there helping her… also is always this dirty 

Kim Lee's profile image
Kim Lee 
a year ago

The ATM at Malden center train station does not work. It says it's connecting to the host but it times out prior to getting a transaction. this has been going on since it was installed. Can someone please have a service call to this machine? I realize there's an ATM across the street at the bank. But I prefer to use the one at the train station. Please fix this problem 

Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 2.8 star rating with 33 reviews. 

When is Citizens Bank open?

Citizens Bank is closed now. It will open on Monday at 8:30 a.m. 

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