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Citizens Bank

2.2

About this business

At Citizens Bank, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other question about money, don't keep it to yourself. Ask a Citizen. We have approximately 1,150 Citizens Bank branches in 11 states and approximately 3,300 ATMs. In addition, our customers stay connected with us 24/7 online, through our award-winning mobile app and via our round-the-clock customer contact center. Member FDIC. Equal Housing Le... read more

Location details

435 Brookline Ave, Boston, MA, 02215, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.26 reviews
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Ahmads Algorithm's profile image
Ahmads Algorithm 
on Google
5 years ago

This bank sucks maybe there’s a one citizens location out there that is good but this is why I’m not putting my money in your bank I was charged 30 dollars every two days for a overdraft on a account I just set up ridiculous that’s how you make some of your money thanks but never again and your ppl near Longwood have terrible customer service I didn’t make you work or hate your job so don’t take it out on me or anyone else 

Stand TALL's profile image
Stand TALL 
on Google
5 years ago

This bank sucks maybe there’s a one citizens location out there that is good but this is why I’m not putting my money in your bank I was charged 30 dollars every two days for a overdraft on a account I just set up ridiculous that’s how you make some of your money thanks but never again and your ppl near Longwood have terrible customer service I didn’t make you work or hate your job so don’t take it out on me or anyone else 

Ethan Bremner's profile image
Ethan Bremner 
on Google
6 years ago

I had 6 saving bonds i needed to cash and so i called this branch and asked if they would do it. The person i spoke to said they would. I then went in was instructed on some places to sign.. When i went over to sign and came back the new cashier said they were too busy to do them (the place was completely empty) and that i should come back at a less busy time. When i asked when that was she said before 10.... so i said I would come back before 10 the next day I was still being polite. She then rudely suggested i go somewhere... read more

Maryam N's profile image
Maryam N 
on Google
6 years ago

The manager of this branch is so rude with customers!! 

Danny's profile image
Danny 
on Google
7 years ago

Great bank 

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Frequently asked questions about Citizens Bank

How is Citizens Bank rated?

Citizens Bank has a 2.2 star rating with 6 reviews. 

When is Citizens Bank open?

Citizens Bank is open now. It will close at 4:00 p.m.  

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