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Citizens

2.8

About this business

Location details

338 Congress St, Boston, MA, 02210, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.86 reviews
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George McKenna's profile image
George McKenna 
2 months ago

His is an outstanding citizen Agent! Get help. 

Cyrus Babak Ravandi's profile image
Cyrus Babak Ravandi 
3 months ago

I’m a citizens customer for over 2 years and I’m very upset with the recent changes. Genti was a great branch manager and John was an amazing investment advisor. They all left. Overall I found Citizens very inefficient with communications. And it got worst recently. They prefer meetings virtual or in person meetings, and they avoid writing emails or text messages even for simple questions such as what’s the loan rate, investment related questions, etc. Since John left I worked with Sussana and Cole, same story, super ineffic... read more

nate MAzariegos's profile image
nate MAzariegos 
a year ago
Theyseekbeauty's profile image
Theyseekbeauty 
2 years ago

Very racist and poor customer service. 

TKF's profile image
TKF 
4 years ago

Got here right at 4 and the girls inside waved me off because they’re closed. 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.8 star rating with 6 reviews. 

When is Citizens open?

Citizens is closed now. It will open on Monday at 9:00 a.m. 

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