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Citizens

2.3

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

300 Quaker Ln Suite 22, Warwick, RI, 02886, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.320 reviews
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Jeanne Chesnowitz's profile image
Jeanne Chesnowitz 
on Google
2 months ago

This Citizens’s has refused me my money when my account wis always over $1000. After all withdrawals.. twice at ATMs. Three times at stores. Last Thursday, they refused to ACCEPT my deposit of a savings check at Stop and. Shop ATM. I have spent hours calling the number at back of green “credit card” .I believe MASTERCARD???) ( which should be illegal as I am contanly being offered cash back ??????????? Finally found a manager who had no idea of the “FROZEN card … picked up the phone to call the number on the back… At which t... read more

Raju Patel's profile image
Raju Patel 
on Google
3 months ago
Charlene Harpin's profile image
Charlene Harpin 
on Google
5 months ago

Poor Customer Service and lack of communication. I called and spoke to Paul (branch mgr) on Friday asking to have my IRA CD moved from one to another at a better rate. He told me to come in on Saturday which I did. I met with Nancy and after 45 minutes was told want I wanted to do could not be done because the IRA department is closed on Saturday..... Huge mistake number 1,,, I made an appointment on Tuesday with Nancy ( tenure 10 years) hoping to spend less time since I have already told her my situation. I came into work h... read more

freesia's profile image
freesia 
on Google
9 months ago

Beware! crackpot bank.they take advantage of you&hound and harass you to death ,about your money.dont have savings with them they prefer welfare. 

A2's profile image
A2 
on Google
9 months ago

Citizens Bank is absolutely awful. Several security issues while banking here. The bank representatives do nothing to help their customers. This particular branch lacks customer service in every aspect. I do not recommend Citizens Bank. Not secure at all, do not trust this bank. 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.3 star rating with 20 reviews. 

When is Citizens open?

Citizens is closed now. It will open at 9:00 a.m. 

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