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Citizens

3.1

About this business

Location details

28 State St, Boston, MA, 02109, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.115 reviews
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Keyrin Diaz's profile image
Keyrin Diaz 
a month ago

Atm stole my money and did not receive it back my 340$ gone not returned, definitely atm issue i seen no other issue with other atms of citizens of other locations 

Soft Light's profile image
Soft Light 
a year ago

I was accompanied with my wife to change our debit cards. We were pleased to meet Mr. Rafael Prz for his dedicated and quick service & most importantly he was explaining more details and making them simple for us to understand. 

Bob Wags's profile image
Bob Wags 
2 years ago

Stay away from this bank. Three times, they locked my debit card. Once, when I was Christmas shopping and bought a tv over $500. The other two times have been in the past few weeks and again today. I moved to the northwest, so there are no Citixens Banks here, so naturally, I opened accounts with another bank. The two times I transferred several thousand dollars to the new bank, Citizens immediately locked my account even though I told them over the phone that this was what I was going to do. I was stuck at the market with a... read more

Anonymous's profile image
Anonymous 
2 years ago

Stay away from this bank. Three times, they locked my debit card. Once, when I was Christmas shopping and bought a tv over $500. The other two times have been in the past few weeks and again today. I moved to the northwest, so there are no Citixens Banks here, so naturally, I opened accounts with another bank. The two times I transferred several thousand dollars to the new bank, Citizens immediately locked my account even though I told them over the phone that this was what I was going to do. I was stuck at the market with a... read more

warmstar's profile image
warmstar 
2 years ago

Stole my 208.00$ SSI check,¡!!!¡!! Can't get much lower.a 70 y/o disabled guy , they must think that is funny..a couple of good guys.. Douglas is awesome and his female colleague.there is a gal downstairs who is very professional. 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 3.1 star rating with 15 reviews. 

When is Citizens open?

Citizens is closed now. It will open on Monday at 9:00 a.m. 

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