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Citizens
- Finance
- Boston, MA
About this business
Location details
607 Boylston St, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Do NOT go here if you need to stop at a citizens in the city! Terrible customer service with the tellers, especially the Indian woman. Racially profiled my partner as well when asking for $20 bills
Opening times are incorrect
DONT USE THE ATM. I am a longtime citizens customer, made a ATM deposit at this branch shortly after closing and the ATM shut off mid transaction while attempting to deposit 3 checks (Totalling over $450). The transaction wasn't credited to the account so I called to make a claim and was assured the checks would be found and deposited and the bank issued a temporary credit. Now approx 5 weeks later I receive notice that the bank somehow "can't find" the checks and they are taking back the money originally credited for the tr... read more
Incompetent, careless. I asked to deposit checks into my account and verify everything was ok to do that. They confirmed everything was okay and told me to endorse the checks. After they were all endorsed they told me they wouldn't deposit them. Now I am walking around with endorsed checks while opening an account at another bank. Stay away from this branch! I have been using citizens for decades and have had few problems, but the three or four times I've used this branch they have made major errors
You guys soo bad, please fire them and grab new people, especially the guy with glasses in the office and the other one in the front next to the Indian girl
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 2.3 star rating with 23 reviews.
When is Citizens open?
Citizens is closed now. It will open tomorrow at 9:00 a.m.
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