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Citizens

2.3

About this business

Location details

607 Boylston St, Boston, MA, 02116, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.326 reviews
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Will Mack's profile image
Will Mack 
a month ago

After dealing with incompetence and disrespect at BoA, the tellers graciously coached me on how to handle the BoA tellers down the road who would not cash a check written by one of their customers for absolutely no reason 

Lauren Yin's profile image
Lauren Yin 
5 months ago
Sharon Detlefsen's profile image
Sharon Detlefsen 
6 months ago

DO NOT USE THIS BRANCH!!!! TELLERS WERE EXTREMELY UNFRIENDLY AND TOLD ME I COULDN'T GET A DEBIT CARD PRINTED AS THE MACHINE WAS BROKEN. ACTUALLY WENT THROUGH THE STEPS OF TRYING TO PRINT UP A CARD WHEN SHE KNEW IT DIDN'T WORK. TELLS ME RUDELY " IS IT A PROBLEM?". RUDE AND CONDESCENDING. WILL GO TO ANOTHER LOCATION. 

Kayleigh Bugryn's profile image
Kayleigh Bugryn 
10 months ago

Do NOT go here if you need to stop at a citizens in the city! Terrible customer service with the tellers, especially the Indian woman. Racially profiled my partner as well when asking for $20 bills 

Dirk Jonker's profile image
Dirk Jonker 
a year ago

Opening times are incorrect 

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.3 star rating with 26 reviews. 

When is Citizens open?

Citizens is closed now. It will open tomorrow at 9:00 a.m. 

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