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Citizens

2.6

About this business

At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender. 

Location details

1441 Brickell Ave #100, Miami, FL, 33131, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.620 reviews
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Roberto Juan Romagnoli's profile image
Roberto Juan Romagnoli 
on Google
a week ago

The bank is terrible. Claudia Carrion, the branch manager, calls you to open accounts and when you have a problem, she doesn't answer you anymore. A terrible bank. The worst institution embezzled my money. 

Aminata Toure's profile image
Aminata Toure 
on Google
2 weeks ago

Super nice génial cool 

Mike Jones's profile image
Mike Jones 
on Google
a month ago

Great service 

Erez Ahituv's profile image
Erez Ahituv 
on Google
a month ago

poor customer service. poor attention to detail. this bank needs alot of work. 

Symona G's profile image
Symona G 
on Google
2 months ago

The branch manager should be embarrassed on how badly this location is ran with unqualified clerks that claim they can’t help with basic bank information. One teller working alone with lines of 7+ people waiting and leaving frustrated after more than 30 minutes in line as 3 other employees watch from afar. I will be leaving this bank 

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Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 2.6 star rating with 20 reviews. 

When is Citizens open?

Citizens is open now. It will close at 5:00 p.m.  

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