This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Citizens
- Finance
- Boston, MA
About this business
Location details
40 Summer Street, Boston, MA, 02110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went to deposit my money and the ATM malfunctioned and didn’t give me anything. My rent was due, so I was on the verge of tears. I went in to talk to an employee, and they couldn’t have cared less, shrugging and laughing like it was a joke. The (European) employee asked if I had money elsewhere to cover my rent, and I told him no, this was all I had. He just shrugged and brushed me off. Horrendous lack of empathy. Hope karma doesn’t bite you
The worst
I absolutely appreciate Citizens Bank and I will let you know why! They've been my go-to bank for about five years and unfortunately I had to take retirement disability early because of an injury I received 2017 that changed my whole life had to cause right knee replacement an injured my lower back as well and nerve endings on the right side of my body! So I'm grateful for the early retirement I wish I didn't have to retire that early! And also out of my account I used the money app for about 4 years called wise app, they we... read more
Very bad customer service 👎🏻
Frequently asked questions about Citizens
How is Citizens rated?
Citizens has a 3.9 star rating with 15 reviews.
When is Citizens open?
Citizens is open now. It will close at 4:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com