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Citizens

4.0

About this business

Location details

25 W 12th St, Erie, PA, 16501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.023 reviews
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Debbie Reichert's profile image
Debbie Reichert 
3 weeks ago

I was having trouble understanding the new changes to my on line debit card banking. I thought of Amy….first thing….she has helped me in the past. She took her time and explained things to me and physically showed me on my phone…..and didn’t make me feel like just a clueless old lady!! She is so kind and patient….a real asset to Citizens Bank. 

Kaitlyn Wickham's profile image
Kaitlyn Wickham 
a month ago

Amy Z. is amazing. She is so personable and provides great customer service. It genuinely shows that she cares about her job and the customers she helps. Thank you!!!!! 

Alicia Carder's profile image
Alicia Carder 
a month ago

I go to the doctor's office behind the bank 

Kara Lowe's profile image
Kara Lowe 
6 months ago

One of the best bank staff around. These ladies are constantly proving efficiency with a smile goes so far, while still taking the small moments to share with their regulars. Very, VERY happy I get to have them handle my everyday banking needs. WELL DONE! 

Johan Immelman's profile image
Johan Immelman 
6 months ago

This was hands down the best banking experience I have ever had. From start to finish, everything was handled with professionalism and care. The manager, Amy, was absolutely incredible; friendly, helpful, informative, patient, and truly dedicated to creating the perfect customer experience. She took the time to explain everything clearly and made me feel completely comfortable and valued as a customer. It was seamless, stress-free, and beyond what I ever expected from a bank visit. I would strongly recommend anyone in Erie t... read more

Frequently asked questions about Citizens

How is Citizens rated?

Citizens has a 4 star rating with 23 reviews. 

When is Citizens open?

Citizens is closed now. It will open at 9:00 a.m. 

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