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Citibank

2.2

About this business

Specialties Citibank delivers a wide array of banking, mortgage, lending and investment services to individuals and small businesses. We also support the needs of small and large corporations, governments and institutional investors. In the U.S., we have over 700 branches, complemented by ATM's, online banking and mobile and tablet banking. 

Location details

1660 Olympic Blvd, Walnut Creek, CA, 94596, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.215 reviews
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Cashflow RE Diana Lovetravel's profile image
Cashflow RE Diana Lovetravel 
on Google
a year ago

nice bank & very helpful employee, Rachel! 

Catherine Schneider's profile image
Catherine Schneider 
on Google
a year ago

After reading the reviews I didn't know what to expect but I had a whole different experience with Citibank in Walnut Creek. I was greeted as soon as I walked in and was helped by John Latifi who was more than gracious in trying to figure out my problem. I had a fraud charge on my credit card and John was able to troubleshoot it quickly. I had spent weeks on the phone with the customer service number on the back of my cars to no avail. I made a good decision to walk in and let the pros handle it. Thanks John 

Izzy O's profile image
Izzy O 
on Google
2 years ago

Extremely rude tellers. Need training in customer service. 

Alan Kaplan's profile image
Alan Kaplan 
on Google
2 years ago

I've had nothing but very good experiences here. I've been a customer for 8 years here. 

Lana Greenberg's profile image
Lana Greenberg 
on Google
2 years ago

Understaffed, waiting time for the bank specialist is more than 40 min and they still cannot make the things you need with the cards and the account because if authorization issues. Very inefficient office. Parking is available nearby, and this is the only benefit of this downtown location 

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Frequently asked questions about Citibank

How is Citibank rated?

Citibank has a 2.2 star rating with 15 reviews. 

When is Citibank open?

Citibank is closed now. It will open at 10:00 a.m. 

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