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Citi
- Finance
- Washington, DC
About this business
Location details
2101 L St NW, Washington, DC, 20037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A great, friendly service-oriented branch. Always solution orientated & takes time to serve clients. Fredy served me today on an issue that 2 other branches just shrugged their shoulders to & he checked/double-checked & provided exemplary service. Been going to this branch since 2002 & really dont bother going anywhere else, this is the Citibank branch for service in DC.
Ineptitud absoluta. Tras tres visitas son incapaces de gestionar cosas sencillas y derivan continuamente a teléfonos "800" atendidos por máquinas. Evitar este "banco" a toda costa.
Poor customer service. Staff not responsive to the needs of its clients and are not very knowledgeable
Carmen Ferrufino is incredibly incompetent. Went in to open a credit card. She literally had ONE job: copy my details from my driving license to the application. She got my name wrong. Then she told me she cannot correct it and I have to fix it myself through their helpline. I've lost hours of my time on their frustrating helpline. I would have been better off just applying online for a credit card.
Frequently asked questions about Citi
How is Citi rated?
Citi has a 3.2 star rating with 13 reviews.
When is Citi open?
Citi is closed now. It will open at 9:00 a.m.
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