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Citi

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About this business

Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC. 

Location details

2000 Irving St, San Francisco, CA, 94122, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.211 reviews
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T Lucas's profile image
T Lucas 
on Google
a year ago

This bank is a scam! Do not put your money here. Recently opened a checking account, deposited my money in person, and then as soon as my transfer cleared my other bank account, they claimed my account was temporarily unavailable.. then blocked me out of my account for days. I called corporate to find out why my account was blocked, and while they claimed it there is 24 hour assistance, I kept getting transferred to a department that was closed. I called back at 9am on a Monday and they said I have to wait for someone to cal... read more

Jin Wu's profile image
Jin Wu 
on Google
a year ago

Update: After two weeks, still no updates! No improvement! Opened two account here, NONE IS SHOWING IN MY ACCOUNT! The mobile app is a disaster! You have to link the account you opened to your mobile account manually, one of the worst mobile app experiences. First, CITI should have more updated system. Second, your staff should have help the costumers set up! Not seeing any professionals in either the technical side or the human side. Improve! 

rubber baby buggy bumpers's profile image
rubber baby buggy bumpers 
on Google
3 years ago
Tracy Skibo's profile image
Tracy Skibo 
on Google
4 years ago

This branch made me understand the term incompetence. Not helpful, not informed, the reason I will leave this branch after 10 years. 

Zhi Fan's profile image
Zhi Fan 
on Google
6 years ago

I would give them no star if I could. Completely unprofessional. Refuses to deposit a check because the person wrote the check didn't sign full name. I told them that person can draw a turtle for signature if he wish if that's how they sig . 19 years with Citibank, this is so bad that I actually think about change bank, which I won't do because of some idiot in 1 bank. I did call Citibank to file a complaint. You all need to do that if they treat you as if you owed them Otherwise, this will just continue. 

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Frequently asked questions about Citi

How is Citi rated?

Citi has a 1.2 star rating with 11 reviews. 

When is Citi open?

Citi is open now. It will close at 5:00 p.m.  

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