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Citi
- Finance
- Washington, DC
About this business
Location details
1060 Brentwood Rd NE, Washington, DC, 20018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service is pleasant but can be slow; managers do not assist the tellers when long lines form.
I have been trying to get in contact with someone for a week now and regarding my account when I finally did reach someone at the branch at Rhode Island Row she was extremely nasty and tried to say that I need to use debit not credit. When I explain to her I know how to use my card and I know which account I have. Then try to say that I need to tell the merchant that it's debit not credit. It doesn't matter if you have a debit or credit account. If you have money in your account and it's a debit card you can still swipe it a... read more
The worst banking experience I've ever had. Almost 1 month in and I haven't been able to use my account once. The teller at this bank, Jose, will lie to you to avoid doing his job and you will end up on the phone with customer service for weeks with no resolution. Please just go somewhere else
By far the worst customer service, so rude and unhelpful.
Frequently asked questions about Citi
How is Citi rated?
Citi has a 3.1 star rating with 22 reviews.
When is Citi open?
Citi is closed now. It will open tomorrow at 9:00 a.m.
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