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Citi

3.7

About this business

Location details

5250 MacArthur Blvd NW, Washington, DC, 20016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.712 reviews
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Se C's profile image
Se C 
on Google
3 weeks ago

No experience inside here or with Citi but the pylon sign with the temperature needs calibration. Can’t help but to see it whenever I drive by. It always reads lower than it actually is. On a 90 degree day, it will read 80 or in the 70s. 

movieyana's profile image
movieyana 
on Google
2 months ago

Wonderful staff at this branch! Omon the branch manager is highly professional and knowledgeable. The personnel at the teller windows are always efficient and experienced. Daisy, who is often at the window, is both delightful and remarkably skilled. 

Asher Ang's profile image
Asher Ang 
on Google
3 months ago

Horrible experience at this branch. Unprofessional and lazy. I have had much better banking experiences elsewhere. We wasted precious time waiting around due to incompetence of the branch manager and associates. Complete lack of knowledge of their own products and made us feel like they didn’t want us to open an account. 

Xachro Sc. (Xac)'s profile image
Xachro Sc. (Xac) 
on Google
3 months ago

We had abysmal experience opening an account. Firstly, we called in prior the schedule an appointment which was missed by the business banking associate and a poor attitude towards us. The associate didn’t understand the products offered by the bank at made us not want to open a business account with Citi and was looking it up on Google while trying to answer our questions. Secondly, the branch manager who subsequently assisted us with also provided subpar customer service. Was slow and was reading the news while servicing u... read more

Amelia H's profile image
Amelia H 
on Google
3 months ago
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Frequently asked questions about Citi

How is Citi rated?

Citi has a 3.7 star rating with 12 reviews. 

When is Citi open?

Citi is closed now. It will open tomorrow at 9:00 a.m. 

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