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Citi

2.5

About this business

Location details

99 Post St, San Francisco, CA, 94104, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.533 reviews
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Happy Apple's profile image
Happy Apple 
2 months ago

I am writing to formally file a complaint against the Citibank branch located at 99 Post Street regarding unprofessional conduct and refusal of service. On Monday at approximately 4:30 PM, I arrived at the branch and found one customer ahead of me in line. A staff member with curly hair and glasses stated twice that they would be taking a 10-minute break after finishing with the current customer. I chose to remain standing and wait throughout this time. The customer in front of me waited briefly and then left the bank. At ap... read more

Norah T.'s profile image
Norah T. 
4 months ago

Everyone is very nice & helpful 

Ivan Navarro's profile image
Ivan Navarro 
4 months ago

The CEO makes about 35 million a year, yet they're too cheap to have a 2nd teller. 2nd in line and it took 30 minutes 

Anna Jacobi (in ajacobi)'s profile image
Anna Jacobi (in ajacobi) 
5 months ago

Extremely Slow!!! You go to the bank on your lunch break you expect a bank would understand they shouldn't send their employees on lunch break. 

Rehab Khan's profile image
Rehab Khan 
8 months ago

There is one customer service person - it’s ridiculous!! You have to wait 30 mins just to get help 

Frequently asked questions about Citi

How is Citi rated?

Citi has a 2.5 star rating with 33 reviews. 

When is Citi open?

Citi is closed now. It will open on Monday at 9:00 a.m. 

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