Citi's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Citi

2.7

About this business

Location details

5700 Connecticut Ave NW, Washington, DC, 20015, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.719 reviews
Select a rating
Daniel Zaharevich's profile image
Daniel Zaharevich 
2 weeks ago

Edited to downgrade my review. I’ve never had a more frustrating experience with a bank. Overcharged/excessive fees for services that don’t work. Wasted numerous hours with them to no avail. Each time it’s something else. Been a customer for several years and after establishing new accounts, the problems persist. It’s no longer a good branch for my small business. There was also a change in management, a downgrade in my opinion. 

Donald Borazanian's profile image
Donald Borazanian 
2 months ago

If there was ever an example of incompetence from the board room to the stock room, Citi Bank would be it. 

Bach Khoa Lechi Dorje Dang (Mã Điêu)'s profile image
Bach Khoa Lechi Dorje Dang (Mã Điêu) 
4 months ago

Wonderful staff 

Samuel Ramsey's profile image
Samuel Ramsey 
6 months ago

Tried to set up accounts to manage my small nonprofit through this location and received inaccurate information from their Retail Business Banker. I tried to work through those issues directly with the Business Banker but he had no patience and seemingly no desire to see the issues resolved. He was pretty unprofessional and extremely unhelpful. I was able to find another location and quickly resolve the issue there. All of that to say, if you're hoping to work on Business Banking specifically, this is likely not the location... read more

Noel Everett's profile image
Noel Everett 
a year ago

Please have Ivonne Clones contact me to straighten out my account that I did not open!!! 

Frequently asked questions about Citi

How is Citi rated?

Citi has a 2.7 star rating with 19 reviews. 

When is Citi open?

Citi is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com