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Citi

3.0

About this business

Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC. 

Location details

600 Pennsylvania Ave. SE, Washington, DC, 20003, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.015 reviews
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Latiya Loring's profile image
Latiya Loring 
on Google
4 months ago

"I recently had a concerning experience at the Citibank in my neighborhood, where another customer disregarded ATM privacy by standing too close during transactions. This situation highlights the need for improved security measures to ensure both clients and employees feel safe. Adding armed security could greatly enhance the bank's commitment to customer service and safety. I value the hardworking staff and hope Citibank considers this investment to protect everyone's privacy and security." I asked the man to please back up... read more

Max Able's profile image
Max Able 
on Google
6 months ago

I don't normally write reviews but they did their job very poorly. I wanted to close ONE of my accounts and it stated that night that it was closed. About 5 days later, it's back open and overdrawn by $400??? They keep telling me it was because of pending transactions. I do not have any overdraft plans on my account and the balance was $0 when closing it. Not sure what they're trying to do here but BEWARE. It seems like scheme. Also as bankers, they are supposed to inform customers that they cannot close an account until the... read more

K S's profile image
K S 
on Google
a year ago

I initially wrote a review complaining about a wrong rate applied which really bothered me. Citibank reached out to me and fixed the issue. Thank goodness! Now I like them again 

K S's profile image
K S 
on Google
a year ago

Do not do any banking there, especially larger sums/investments. Go to another branch. The branch manager at Eastern Market made a mistake and applied a wrong rate. It was clearly her mistake. It is costing me $1500. It’s just beyond belief. 

Tristan Banks's profile image
Tristan Banks 
on Google
a year ago
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Frequently asked questions about Citi

How is Citi rated?

Citi has a 3 star rating with 15 reviews. 

When is Citi open?

Citi is closed now. It will open on Monday at 9:00 a.m. 

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