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Citi
- Finance
- Westlake Village, CA
About this business
Location details
3967 E Thousand Oaks Blvd, Westlake Village, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Very bad customer service. + Citi bank charges fees and takes money from my account without notifying me.
Poor Management...Don't bother visiting this branch. No one can take your deposit. Teller is on break and none of the other 5 bankers in suits can bring themselves to make deposits at a bank. Visit Jacki and the team on Moorpark Rd. They are the only reason I am sticking with Citibank in this absurd moment. What a joke branch.
I went to get a cashier's check to myself so I could move some money back over to my originating bank since the rate I was initially offered by Citi on a high yield savings ended up falling through. The process TOOK OVER ONE HOUR AND SARAH WAS RUDE THE ENTIRE TIME. After a teller issued a check (which wasn't given to me), I was transferred to Sarah. Because it was a newer account, she apparently had to call the internal reconciliation department. OK. Got it. But then I had to explain THREE times why I was taking my own money... read more
Richard (don’t k know his last name sorry..) he’s been in Westlake Village branch location table by the back door entrance for a while. Very kind Gentleman, respectful, helpful, wonderful professional Man that I’ve never met in any of my other banks I’ve been in. Anytime he answers everything that I don’t understand.! Arnold Visomirskis
Frequently asked questions about Citi
How is Citi rated?
Citi has a 2.7 star rating with 12 reviews.
When is Citi open?
Citi is open now. It will close at 2:00 p.m.
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