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Citi

2.7

About this business

Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC. 

Location details

1400 G St NW, Washington, DC, 20005, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.715 reviews
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a kinney's profile image
a kinney 
on Google
4 months ago

Their customer service sucks they always have rude dismissive attitude especially Kalaha Haring 

Mario Sengco's profile image
Mario Sengco 
on Google
a year ago

After being a new customer for 4 months, I have not been impressed with the overall quality and experience with CITI Bank. While the people at the branch are friendly and professional, they seem to have trouble fulfilling basic services in the actually branch office (e.g., processing transfers, ordering debit card). Online service through the app and online has been rather clunky and inconsistent. I’ve had some ATM issues as well. I’m now highly regretting leaving my previous bank that I was with for nearly 30 years. I’m tem... read more

Joann Hinton's profile image
Joann Hinton 
on Google
a year ago

Somebody came to your and went to the ATM machine and took my money off my card and they didn't have a card. So how the do that 

Marjan Khanjani's profile image
Marjan Khanjani 
on Google
a year ago

These guys are not capable of their job. Went there a couple of months ago to deposit a check in Canadian dollars. They transferred the funds, only to withdraw back after a few days accompanied by a letter stating it was expired. It WAS NOT. They read the date incorrectly, day per month and month per day!!!! Manager Sheena was apologetic but that was all. She asked us to get a new check from the company and go back to the bank. It took us a couple of months after we asked for a new check and it arrived. We went back to the s... read more

Antoine P's profile image
Antoine P 
on Google
2 years ago

Horrible service and long wait times 

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Frequently asked questions about Citi

How is Citi rated?

Citi has a 2.7 star rating with 15 reviews. 

When is Citi open?

Citi is closed now. It will open on Monday at 9:00 a.m. 

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